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Food City

Customer Service Coordinator-1

Pay: Not specified
Posted: 07/14/2026
Location: Oliver Springs, TN (Onsite)
Last Updated: 2 weeks ago
Hours: Full-Time
Expires: 9/26/2026

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Based on Tennessee data

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What they do

A Customer Service Supervisor supervises staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.

$50,675 / year median in Tennessee

-1% projected decline

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Job Description

Essential Job Functions:
Provide efficient and courteous service to customers at all times. Provide training for new cashiers and courtesy clerks in all job related areas. Give produce test to authorized cash register operators on a weekly basis. Assist in keeping checkout lines moving as fast as possible. Assist cashiers in unloading the bottom of shopping carts. Obtain change for cashiers as needed. Approve checks. Accountable for security of all safe combinations entrusted to you. Maintain all proper paperwork. Assist cashiers with voids. Delegate cleaning duties to appropriate associates. Approve customer refunds. Regularly inspect cashier tills. Other duties may be assigned as needed. ?Benefits of working for
Food City:
401(k) with company match, Employee Stock Ownership Plan, Weekly Pay Checks with Direct Deposit, Company paid Life and Disability Insurance, Medical Plan with wellness benefits, Dental Plan, Paid Holidays, Paid Vacations, Associate Offers, and so much more!
About Food City:
Food City is a privately held, family-owned company with a driving mission to "run the best store in town." Dedicated to giving back to the communities we serve, we encourage our associates to get involved with their local civic organizations. We consider our associates to be our greatest asset. Over 13% of the company is currently owned by our associates through our employee stock ownership plan, promoting tremendous pride in the services and products we provide. Whether your passion is baking, accounting, or trucking, Food City has a promising career opportunity for you. We offer flexible schedules to ensure our associates have ample time to spend with family and friends. If you're looking for a great career or the opportunity to try something different, consider becoming part of the Food City family.
Brand:
Food City Address:
508 East Tri County Blvd. Oliver Springs, TN•37840
Property Description:
642•Oliver Springs•508
Tri County Property Number:
642