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CP
Clear Path Home Care
Home Care Client and Caregiver Manager
Career Insights for Customer Service Manager (General)
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Based on Texas data
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What they do
A Customer Service Manager manages staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.
$74,701 / year median in Texas
+4% projected growth
Job Description
Home Care Client and Caregiver Manager Clear Path Home Care
- 4.9 Abilene, TX Job Details Part-time | Full-time $42,000
- $52,000 a year 8 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Life insurance Qualifications Microsoft Excel Microsoft Outlook Team leadership Word embeddings Relationship management Clinical team leadership Leadership Marketing Customer complaint resolution Full Job Description Job description Clear Path Home Care is seeking a Care Relationship Manager (Client and Caregiver Manager) Clear Path is headquartered in Denton, TX and has been in operation for 9+ years.
Responsibilities:
Conduct performance evaluations of care giver team to ensure quality care, compliance and fiscal responsibility Ensure clients are served well through the assignment of appropriate caregivers Manage the provision of quality home care services to patients from admission to discharge We are looking preferably for a candidate with a background in home health, home care, or any other applicable medical field to help manage our daily workflow. Some of tasks are (but not limited to):- Training New Contracted Caregivers
- Retraining Current Contracted Caregivers
- Manage client/caregiver weekly/monthly schedules
- Ensuring all weekly forms are correct per HHSC guidelines
- Resolving all issues related to caregiver or client concerns
- Assist with Marketing
- Auditing charts
- Attending Meetings about workflow and processes
- On-boarding new caregivers
- Rotate On Call when a caregiver cannot be found to cover a shift Must be:
- Familiar with Home Care operations
- Familiar with Microsoft Office (Word, excel, Outlook)
- Energetic, Eager to learn and Great with people
Job Type:
Full-time Experience:
Management:
3 years (Preferred) Home Health/Home Care/Medical field: 3 years (Preferred)Leadership:
3 years (Required)Job Type:
Full-time Pay:
$42,000.00- $52,000.
Benefits:
Dental insurance Health insurance PTO Vision insurance Life insuranceSchedule:
Monday to Friday On call Weekends as neededWork Location:
In person Join us in making a difference in the lives of our clients through exceptional care management!Job Types:
Full-time, Part-time Pay:
$42,000.00- $52,000.