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BQ
Burleson Quick Lube
Quick Lube Assistant Manager and Inspector
Career Insights for Retail Customer Service Manager
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Based on Texas data
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What they do
A Retail Customer Service Manager manages staff that provide customer service for a retail store. Assists staff as needed, or deals directly with customers. Implements policies with regard to store products and merchandise. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.
$54,838 / year median in Texas
+21% projected growth
Job Description
Looking for an Experienced Lube Shop Assistant Manager to add to our team! As a shop Assistant Manager, you will blend technical and management skills to lead, develop and train others in providing superior customer service. You'll be on the move, interacting with your team and customers to find the best solutions for their vehicle's needs while building loyalty. Deliver a positive first impression to each guest with a warm and friendly greeting Build trust and win repeat, loyal customers Mentor, lead and train the team to optimize their development Help maintain a clean, well-organized service center and facilitate a safe and secure working environment Provide superior customer service leadership Our ideal candidate will: Have a minimum of two years of experience Be friendly and willing to work as part of customer-focused team Have effective interpersonal, oral communication skills Lift up to 50 pounds Be able to stand for extended periods of time and climb stairs Have full mobility and are able to twist, stoop and bend Valid Driver's License Valid Emission Inspection License or ability to get one Benefits include: Competitive pay & flexible work schedule Pay based on experience plus spiffs We promote from within - a commitment we are passionate about No late evenings Paid time off Medical benefits available