Part time HOA Front Desk Assistant [20 hours]

Goodwin & Company is looking for a highly motivated, detail-orientated Administrative Assistant (AA) with office Management experience for a fast-growing company. This position requires an individual who is well-spoken, customer service-oriented, and who can multi-task at a quick but accurate pace. •To be considered, please complete the 2 assessments in this link: https://assessment.predictiveindex.com/bo/86E/AdministrativeAssistantCAM_Jul2025_153615 JOB

DUTIES AND RESPONSIBILITIES

Duties include but are not limited to: Answer all incoming calls via multi-line phone system Provide excellent customer service internally and externally by providing assistance in solving customer issues and concerns in person, over the phone, and through email Process electronic payments for customers Calmly attempt to resolve and de-escalate any issues Escalate calls to appropriate Managers and/or Supervisors when necessary Assure completion and security of daily mail opening, date stamping and distribution, receipting and logging via daily Receivables Log Coordinate delivery of all Courier, FedEx, USPS and other carrier mail Coordinate online conference room booking management Responsible for tracking inventory and ordering of office and kitchen supplies Knowledge of HOA and the services we provide to each community Be extremely articulate and professional Update mailboxes as needed Update Vendor tracking sheet in Teams

EDUCATION/KNOWLEDGE/SKILLS/ABILITIES

Requires a high school diploma or GED; Associates degree preferred. Can navigate through different application systems Competency in Microsoft Office Applications Have a naturally positive attitude, pleasant, friendly attitude, with an ability to adapt to change Ability to communicate clearly and professionally, both verbally and in writing Strong listening skills, ability to multi-task, attention to detail, time management, problem resolution, and decision-making skills Customer-centric focus, self-motivated, and a team player Ability to manage time and resources Demonstrated ability for proactive problem solving Must be responsible and able to work in a fast-paced environment

Pay:

$14.50 per hour Application Question(s): Have you completed the required assessment through this link -https://assessment.predictiveindex.com/bo/86E/AdministrativeAssistantCAM Jul2025 153615

Work Location:

In person