Assistant Service Manager

Salary Not Available Position range in Williamson County $48k - $84k Per Year Assistant Service Manager Ridenow Powersports Forney

Occupation:

First-Line Supervisors of Mechanics, Installers, and Repairers

Location:

Georgetown, TX - 78626

Job Type:

Regular, Full Time (30 Hours or More), Permanent Employment

Posted:

05/11/2026 Positions available: 1

Source:

WorkInTexas

Web Site:

WorkInTexas Onsite /

Remote:

Work onsite all of the time

Updated:

05/14/2026

Expires:

07/13/2026 Job #: 17012655 Job Requirements and Properties Help for Job Requirements and Properties. We Hire Ability The We Hire Ability program recognizes Texas employers for their commitment to hiring people with disabilities, and for their efforts to create an inclusive workforce. Work Onsite Full Time Experience 1 Month(s) Schedule Full Time Job Type Regular Duration Permanent Employment Public Transit Available Help for . Full job description RideNow Powersports - Georgetownis looking for aAsst.

Service Managerwho's ready to deliver top-tier service!

What You'll Do:

Lead your team, manage operations, and ensure an outstanding experience for every customer. Oversee scheduling, workflow, productivity, parts coordination, and repair order accuracy Drive key performance metrics: service revenue, labor hours per RO, upsell %, CSI scores, technician efficiency, and profitability Lead and develop your team through ongoing coaching, performance management, and training Collaborate with other department heads to streamline communication and maximize the overall dealership experience Ensure all safety standards and manufacturer requirements are consistently met Resolve customer concerns with professionalism and urgency, reinforcing our reputation for top-tier service Monitor and manage the service pipeline daily, reviewing all open ROs for accuracy, completion, and customer communication Maintain accurate records and ensure proper cashiering and documentation practices Foster a strong team culture with a focus on accountability, continuous improvement, and results

Requirements:

What We're Looking For:

2+ years of management experience in a retail environment (dealership preferred) A deep understanding of service operations, workflow optimization, and technician productivity Strong leadership and team-building skills Excellent communication skills with a sharp focus on customer satisfaction and problem resolution Mechanically knowledgeable and familiar with service diagnostics and repair processes Deep understanding of dealer management tools (CDK and/or Lightspeed preferred) Motorcycle endorsement preferred Ability to stay organized and manage time effectively Must be able to stand for extended periods of time Must be able to safely push motorcycles weighing up to 850lbs Must be able to safely and efficiently move through the dealership premisesincluding indoor showrooms, vehicle lots, and service areaswhile maintaining awareness of moving vehicles, customer foot traffic, and showroom displays. Must be able to frequently bend, kneel, crouch, and reach to perform job duties.