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DXP Enterprises, Inc.

ITS Account Manager

Entry-Level JobVerifiedNo experience needed

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What they do

A Customer Service Account Manager manages customer service for assigned customer accounts. Provides a point of contact for customers and manages communication regarding customer orders and accounts. Handles customer service requests and maintains account and order records.

$64,495 / year median in Texas

-9% projected decline

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Job Description

ITS Account Manager DXP Enterprises, Inc. - 2.9 Grand Prairie, TX Job Details Full-time 8 hours ago Benefits Paid holidays Disability insurance Health insurance Dental insurance 401(k) Flexible spending account Vision insurance Qualifications Customer communication Microsoft Excel Microsoft Outlook High school diploma or GED Technical Proficiency Full Job Description Do you want to grow with us? At DXP we are passionate about what we do and driven to be the best solution for our industrial customers. Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride and company spirit. Throughout your career with DXP, we will encourage and empower you to take an active role in identifying and driving your development, so you feel total confidence in your ability to achieve ongoing success. We aspire to be the best solution for the Industrial customers' needs for MROP products and services through our Innovative Pumping Solutions, Metal Working, Supply Chain Services and Service Centers. Check out our many videos to learn more!
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//www.dxpe.com/about-us/careers/
Summary:
The ITS Account Manager will monitor inventory levels daily, order items that fall below minimum inventory levels, determine substitutions, maintain equipment at accounts, and solicit sales of new or additional services or products. Responsibilities of the ITS Account Manager include, but are not limited to: Monitor inventory levels daily Ordering items that fall below minimum inventory levels Determine substitutions Maintain equipment at accounts Customer relations Basic understanding of metal cutting products Solicit sales of new or additional services or products Qualifications of the ITS Account Manager include, but are not limited to: Ambitious and serious about starting your career College degree preferred but not required Excellent interpersonal and communications skills Organized Able to follow procedures Strong customer orientation Attention to detail Problem analysis and resolution skills Computer proficiency, including Microsoft Outlook, Word and Excel is a must #LI-TS1 #
ZRTS Additional Notes:
Physical Demands:
Must be able to lift 50+ lbs and be comfortable with long commutes to customer locations.
Working Conditions:
50/50 split between in-office and in-shop work.
Training/Certifications:
None required.
Shift Time/Overtime:
8:00 AM-5:00 PM; overtime available as needed to complete tasks.
Travel:
Approximately 50% travel for customer deliveries.
Education:
High school diploma required.
Location:
USA:
TX:
Grand Prairie DXP offers a comprehensive benefits package for full-time regular employees, normally working a minimum of 30 hours per week, including: medical, dental, vision, flexible spending account, paid holidays, life and disability insurance, and additional supplemental benefits. All employees are eligible to participate in the 401(k) plan. Salary is commensurate with experience. Except where prohibited by state law, all offers of employment are contingent upon successfully passing a drug test. DXP is an equal opportunity employer and participates in E-Verify. EOE/M/F/D/V.