PERMANENT

\nUpdated 06/2026\nJob Description\nJob Summary\nIntro\nAre you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!\nWhy youll love this job\nThe Customer Service Coordinator interacts with customers in a courteous, efficient, friendly and professional manner. starting pay is $23.23 per hour.\nWhat youll do\nPromotes and sells air travel to the traveling public or freight forwarders\nProvides assistance with passenger check-in and cargo acceptance\nInterprets government rules and requirements for domestic and international travel or cargo shipments\nMeets and dispatches aircraft within established times\nProvides assistance to distressed passengers and customers\nProtects company property and revenue\nProvides for safe travel\nPossesses the physical ability and dexterity to use motor skills to perform various job-related tasks\nUses organizational skills to perform multiple tasks within a limited time period\nIs self-motivated and requires minimal supervision\nResponds and assists during security and emergency situations\nFollows internal/external policies and procedures\nMay be required to drive and operate air stairs up to various types of aircraft in order to enplane and deplane passengers\nResponsible for the overall performance within work area and may be required to lead and direct the work of other employees\nMay be required to perform Passenger Operation Control functions including air to ground communication as well as Tower functions\nAll youll need for success\nMinimum Qualifications- Education & Prior Job Experience\nHigh school diploma or GED\nRead, write, fluently speak and understand the English language\nBilingual language skills required in some locations\nApplicable valid driver's license as required by local authorities\nMust fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable\nMust be able to secure appropriate airport authority and/or US Customs security badges, if applicable\nAbility to work irregular and/or extended hours, including weekends and holidays\nMust report to work on a regular and timely basis\nWhat youll get\nFeel free to take advantage of all that American Airlines has to offer:\n

Travel Perks:

Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.\n

Health Benefits:

On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.\n

Wellness Programs:

We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.\n401(k)

Program:

Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.\n

Additional Benefits:

Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more\nFeel free to be yourself at American\nFrom the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.\nAre you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? 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