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Upside Tattoo
Client Consultant
Career Insights for Customer Service Supervisor
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Based on Texas data
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What they do
A Customer Service Supervisor supervises staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.
$52,687 / year median in Texas
+5% projected growth
Job Description
Client Consultant Upside Tattoo Hutto, TX Job Details Full-time From $65,000 a year 1 hour ago Benefits Relocation assistance Paid time off Qualifications Office supply management Employee onboarding Customer records maintenance Tattoo infection prevention instructions Business travel arrangements Inventory records Operations coordination Merchandising Client inquiry handling In-person customer service Records storage Client file management Mid-level Client database systems Concierge services Customer service through social media Client management Video communication Office supply ordering Data backup Managing projects New hire orientation Deposits Events management Customer information system software Onboarding process management Delivery coordination Accounting support Bank deposit preparation Training delivery Full Job Description
CLIENT CONSULTANT
YouTube:
Inside One of the Most Unique Tattoo Studio in Texas https://youtu.be/FBGzuRGeAmw Job DescriptionPEOPLE FIRST ELEVATED CLIENT EXPERIENCES GROWTH ORIENTED DO THINGS DIFFERENTLY AND EFFICIENTLY
Salary $50,000 + Uncapped commission (estimated from last 12 months ~$18,500) The Client Consultant position for Upside Tattoo is designed to streamline the operations of business and maximize the experience for clients. The Client Consultant position wears a variety of hats, performs a wide array of tasks, and may also be referred to as admin, assistant, consultant, project manager, receptionist, client services, and concierge. Tasks include but are not limited to:TATTOO CONSULTATIONS.
Whether via email, social media, phone, video, or in person, the inquiry for tattoos will be handled in a manner that is efficient for the admin and most comfortable and thorough for the client.DATA ENTRY.
Utilizing tattoo management software (i.e. REV23) and other software, all of the client's information and any data pertaining to the business will be recorded, backed up, and safely stored. Reports will be regularly generated to provide the best insight of operations in the business.CLIENT EXPERIENCE.
Prior to, during, and after a client's tattoo, it is top priority to provide a memorable experience and cater to clients who have been selected to collaborate on their tattoo. This includes consultations, creative calls, confirmation calls, setup and delivery of gift bags, handling meals and refreshments, coordinating travel and accommodations, setup and breakdown of tattoo work stations, providing aftercare instructions and follow up calls.PROJECT MANAGEMENT.
The ability to manage expectations, timelines and all moving pieces is of utmost importance in regards to all projects and tasks including, but not limited to seminars and mentorships, opening/expansion of tattoo shops, apparel and merchandising, booking of travel, accommodations, and conventions, coordination with charity and events, ordering and taking inventory of supplies, accounting and bank deposits, and training/onboarding for new employees and artists. As this position will be in a tattoo environment, the Client Consultant is required and will be trained to complete and maintain updated First Aid/CPR training as well as courses relating to Bloodborne Pathogens.Pay:
From $65,000.00 per yearBenefits:
Paid time off Relocation assistanceWork Location:
In personBenefits
- Paid Time Off (PTO)
- Dental Insurance
- Relocation Assistance