Front Desk Receptionist/ Client Experience Coordinator

Job Overview We are seeking an energetic and detail-oriented Front Desk Receptionist/Client Experience Coordinator to be the welcoming face of our organization. In this vital role, you will manage front desk operations, serve as the first point of contact for clients and visitors, and ensure a seamless, professional experience for everyone who walks through our doors. Your enthusiasm, organizational skills, and ability to handle multiple tasks with grace will help foster a positive environment that reflects our commitment to exceptional service. Responsibilities Greet clients, visitors, and vendors warmly and professionally, creating a welcoming atmosphere. Manage multi-line phone systems to answer inquiries, direct calls efficiently, and take detailed messages when necessary. Maintain a tidy and organized reception area, ensuring all materials are current and accessible. Handle scheduling tasks such as calendar management and appointment setting with precision. Support office management duties including filing, data entry, proofreading documents, and maintaining records. Assist with customer support by addressing questions promptly and providing helpful information about services or procedures. Utilize computer skills in Microsoft Office, Google Workspace, and other software to support administrative functions effectively. Qualifications Experience in front desk or office management roles with strong clerical skills. Excellent phone etiquette and communication skills; bilingual abilities are highly valued. Proficiency in computer literacy including Microsoft Office Suite (Word, Excel), Google Workspace (Gmail, Calendar), and data entry. Strong organizational skills with the ability to prioritize tasks efficiently in a fast-paced environment. Experience with multi-line phone systems and customer service best practices. Demonstrated ability to handle confidential information discreetly and professionally.

Pay:

$10.50 per hour

Work Location:

In person