Find & Apply For Customer Service Manager Jobs in Laredo, Texas

Do you have a passion for leadership and a love for fresh-baked cookies? We're looking for a hands-on, people-first, results-driven Shift Lead/Asst. Manager to run the show at Crumbl. If you can balance business performance with an unforgettable customer experience, you might be our perfect match.

What You'll Do:

✨ Lead a Rockstar Team - Train and motivate crew members to deliver amazing service (and perfect cookies every time). ✨ Own the "3 C's" - Cookie Quality, Customer Service, and Cleanliness—non-negotiable standards for every shift. ✨ Keep Things Running Smoothly - Manage schedules, inventory, cost controls, and health/safety compliance. ✨ Be Hands-On - Spend most of your time on the floor, leading by example during the busiest hours.

What You Bring:

✔ 2+ years management experience (bakery, café, retail, QSR, or hospitality). ✔ Strong communication, leadership, and problem-solving skills. ✔ Ability to thrive and hustle in a fast-paced, high-energy environment ✔ TX Food handlers

Manager Certification Schedule:

Part-time (25 - 40hrs/week) including evenings and weekends.

Job Type:

Full-time Pay:

$10.00 - $12.00 per hour

Benefits:

Employee discount

Work Location:

In person