Skip to main content
Tallo logoTallo logo

Find Jobs

Find Jobs Near You – Available Work in Your Location

Skip to job details

Back to Results

Apply for this opportunity

To apply for this job, you'll continue to an external website or email application.

Crumbl Cookies Franchises

Shift Lead & Asst. Manager

Career Insights for Retail Customer Service Manager

See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.

Scorecard

Based on Texas data

Review key factors to help you decide if this role fits your goals. How is this calculated?

Were these scores useful?

What they do

A Retail Customer Service Manager manages staff that provide customer service for a retail store. Assists staff as needed, or deals directly with customers. Implements policies with regard to store products and merchandise. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.

$54,838 / year median in Texas

+21% projected growth

Explore Career

Job Description

Do you have a passion for leadership and a love for fresh-baked cookies? We're looking for a hands-on, people-first, results-driven Shift Lead/Asst. Manager to run the show at Crumbl. If you can balance business performance with an unforgettable customer experience, you might be our perfect match.
What You'll Do:
✨ Lead a Rockstar Team - Train and motivate crew members to deliver amazing service (and perfect cookies every time). ✨ Own the "3 C's" - Cookie Quality, Customer Service, and Cleanliness—non-negotiable standards for every shift. ✨ Keep Things Running Smoothly - Manage schedules, inventory, cost controls, and health/safety compliance. ✨ Be Hands-On - Spend most of your time on the floor, leading by example during the busiest hours.
What You Bring:
✔ 2+ years management experience (bakery, café, retail, QSR, or hospitality). ✔ Strong communication, leadership, and problem-solving skills. ✔ Ability to thrive and hustle in a fast-paced, high-energy environment ✔ TX Food handlers
Manager Certification Schedule:
Part-time (25 - 40hrs/week) including evenings and weekends.
Job Type:
Full-time Pay:
$10.00 - $12.00 per hour
Benefits:
Employee discount
Work Location:
In person