Skip to main content
Tallo logoTallo logo

Find Jobs

Find Jobs Near You – Available Work in Your Location

Skip to job details

Back to Results

Apply for this opportunity

To apply for this job, you'll continue to an external website or email application.

FINANCIAL GROUP

General Manager

Career Insights for Retail Customer Service Manager

See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.

Scorecard

Based on Texas data

Review key factors to help you decide if this role fits your goals. How is this calculated?

Were these scores useful?

What they do

A Retail Customer Service Manager manages staff that provide customer service for a retail store. Assists staff as needed, or deals directly with customers. Implements policies with regard to store products and merchandise. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.

$54,838 / year median in Texas

+21% projected growth

Explore Career

Job Description

We are a family-owned company with a tradition of financial excellence and an incredible history with the community.
Benefits Include:
  • Matching 401K
  • Tuition Program
  • Reimbursement Program
  • Competitive Base Salary plus weekly and monthly bonus opportunities
  • 100% Company Paid Long Term Disability
  • 100% Company Paid Life Insurance
  • Health Insurance
  • Short-Term Disability Insurance
  • Vision Insurance
  • Dental Insurance
  • Supplemental Accident Insurance
  • Paid Time Off and Holidays
  • Opportunity to advance An established and growing financial services company is seeking an experienced General Manager to lead a high-performing retail location in Lewisville, Texas .
This position is responsible for overseeing all aspects of store operations, driving business growth, delivering exceptional customer service, and leading a successful team.
Key Responsibilities:
Lead the overall performance and day-to-day operations of the location while achieving sales, profitability, and operational goals. Develop and execute local marketing and business development strategies to increase customer growth and community presence. Oversee customer service, account approvals, financial transactions, cash handling, balancing, reporting, and daily operational procedures. Manage account servicing and collections through customer communication, follow-up efforts, and resolution of delinquent accounts while maintaining a high level of professionalism. Prepare and submit operational, financial, and performance reports to regional leadership. Ensure accurate cash management, banking procedures, deposits, and compliance with company policies and internal controls. Recruit, coach, develop, and motivate team members while fostering a positive, customer-focused culture. Maintain compliance with all company policies, procedures, and applicable regulations. Perform additional duties as assigned to support business operations.
Ideal Candidate:
Previous retail management or financial services management experience preferred. Strong leadership, coaching, and decision-making skills. Excellent customer service and communication abilities. Experience managing sales goals, collections, and operational performance. Comfortable working in a fast-paced, goal-oriented environment. Proficient with computers, reporting, and cash management procedures.
Job Type:
Full-time Work Location:
In person