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Allied Fire Protection

National Accounts Coordinator

Entry-Level JobVerifiedNo experience needed

Pay: Not specified

Posted: 4 weeks ago

Location: McAllen, TX (Onsite)

Last Updated: 3 weeks ago

Hours: Full-Time

Expires: 9/20/2026

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What they do

A Customer Service Supervisor supervises staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.

$52,687 / year median in Texas

+5% projected growth

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Job Description

National Accounts Coordinator Allied Fire Protection - 3.6 McAllen, TX Job Details Full-time 22 hours ago Qualifications Customer communication High school diploma or GED Full Job Description

NATIONAL ACCOUNT COORDINATOR - SERVICE DEPT. JOB DESCRIPTION

Job Responsibilities include but are not limited to: The National Account Coordinator will support the relationships and customer service of priority accounts serviced by Allied Fire Protection. Responsible for oversight of national and legacy accounts across seven Allied locations Reports Directly to Service Managers, Taking Direction From The National Account Manager Communication With Local Operations and Sales Teams as Required Tracking of Job Status and Progress in Each Customer Portal For Jobs Within An Established Market Alignment of Customer Job Status With ServiceTrade For Accurate Job Tracking Daily Execution of National Account Job Processes, Eliminating Inefficiencies and Aging Receivables Responsible for All National Account Job Setups, Purchase Orders, and Invoices Works With Accounting, Providing Critical Data for Collections Consistently Reviews Job Lists and Rejected Invoices, Gathering Requisite Information and Re-Submitting for Approval Primary on Collections Follow Up on all

National Account Receivables Knowledge:

High school diploma is required A bachelor's Degree is preferred

Work Experience:

Escalation Customer Service Experience Purchasing and Purchase Order Experience Fire Protection Service administrator experience is highly preferred

Skills and Competencies:

Excellent written and verbal communication skills Ability to follow verbal and written instructions Detail-oriented with excellent organization skills Ability to effectively utilize computers and software, including Service Trade, Microsoft Office Suite, and customer compliance portals is preferred Ability to maintain accurate and auditable records Ability to work in a fast-paced service/construction team environment Attention to detail with emphasis on accuracy and quality Ability to prioritize work to balance multiple projects and deadlines Physical Requirements 100% Office Setting, including sitting, some bending, walking and viewing