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Prudential Overall Supply
Sales & Service Manager
Career Insights for Customer Service Manager (General)
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Based on Texas data
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What they do
A Customer Service Manager manages staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.
$74,701 / year median in Texas
+4% projected growth
Job Description
Sales & Service ManagerLead a High-Performing Team | Drive Growth | MondayFriday SchedulePrudential Overall Supply is seeking a results-driven Sales & Service Manager to lead and develop a team of Customer Sales Representatives and Route Managers. This role is critical to driving customer satisfaction, retention, and district growth through strong leadership, coaching, and operational excellence.
If you are a hands-on leader who thrives on building teams, solving problems, and delivering exceptional servicewe want to hear from you.
What Youll DoLead, coach, and develop a team of Route Sales Representatives and Route ManagersManage and grow a district through strong customer relationships and account retentionConduct customer audits, identify opportunities, and resolve service issuesTrain and onboard new Route Drivers/Customer Sales RepresentativesDrive performance through goal setting, accountability, and continuous improvementEnsure consistent, high-quality service delivery across all customer accountsWhat Were Looking For2+ years of experience in customer service2+ years of leadership experience (training, coaching, employee relations)Strong communication and problem-solving skillsSelf-starter with the ability to work independently and drive resultsGrowth-oriented mindset with strong career ambitionValid drivers license with a clean driving recordBachelors degree preferredMilitary experience is highly valuedWhy Work at Prudential Overall Supply?
Competitive Pay + Bonus Your time and hard work are valuedComprehensive Benefits Package Medical, Dental, and Vision coverage401(k) with Company MatchProfit Sharing When we do well, you do wellPaid Time Off Vacation, holidays, and sick timeTuition ReimbursementPaid Life InsuranceConsistent Schedule Monday through FridayUniforms ProvidedEmployee DiscountsCareer Growth Opportunities We promote from withinAbout Prudential Overall SupplySince 1932, Prudential Overall Supply has been a leader in uniform and textile rental services. We provide best-in-class solutions including uniform rental, lease, and purchase programs across a wide range of industries.
We are proud to be an essential service provider, supporting our customers and communities with reliable, high-quality service. Our long-tenured employees and strong customer relationships are the foundation of our continued success.
Equal Opportunity EmployerPrudential Overall Supply is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and do not discriminate based on race, color, religion, sex, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, veteran status, marital status, pregnancy, citizenship, or any other protected characteristic under applicable law.
If you are a hands-on leader who thrives on building teams, solving problems, and delivering exceptional servicewe want to hear from you.
What Youll DoLead, coach, and develop a team of Route Sales Representatives and Route ManagersManage and grow a district through strong customer relationships and account retentionConduct customer audits, identify opportunities, and resolve service issuesTrain and onboard new Route Drivers/Customer Sales RepresentativesDrive performance through goal setting, accountability, and continuous improvementEnsure consistent, high-quality service delivery across all customer accountsWhat Were Looking For2+ years of experience in customer service2+ years of leadership experience (training, coaching, employee relations)Strong communication and problem-solving skillsSelf-starter with the ability to work independently and drive resultsGrowth-oriented mindset with strong career ambitionValid drivers license with a clean driving recordBachelors degree preferredMilitary experience is highly valuedWhy Work at Prudential Overall Supply?
Competitive Pay + Bonus Your time and hard work are valuedComprehensive Benefits Package Medical, Dental, and Vision coverage401(k) with Company MatchProfit Sharing When we do well, you do wellPaid Time Off Vacation, holidays, and sick timeTuition ReimbursementPaid Life InsuranceConsistent Schedule Monday through FridayUniforms ProvidedEmployee DiscountsCareer Growth Opportunities We promote from withinAbout Prudential Overall SupplySince 1932, Prudential Overall Supply has been a leader in uniform and textile rental services. We provide best-in-class solutions including uniform rental, lease, and purchase programs across a wide range of industries.
We are proud to be an essential service provider, supporting our customers and communities with reliable, high-quality service. Our long-tenured employees and strong customer relationships are the foundation of our continued success.
Equal Opportunity EmployerPrudential Overall Supply is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and do not discriminate based on race, color, religion, sex, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, veteran status, marital status, pregnancy, citizenship, or any other protected characteristic under applicable law.