We are seeking a Client Services Manager to join our team in providing exceptional care to seniors. This role is pivotal in ensuring that our clients receive the highest quality of service, aligning with our mission to enhance their quality of life. Responsibilities Oversee client service operations to ensure high-quality care delivery. Manage client relationships and address any concerns or feedback promptly. Collaborate with other departments to enhance service offerings. Develop and implement strategies for improving client satisfaction. Monitor project timelines and ensure adherence to company standards. Conduct regular assessments of client needs and adjust services accordingly. Maintain accurate records and reports related to client services. Qualification Proven experience in project management within the healthcare or Home care senior services sector. Strong leadership and management skills with a focus on team development. Excellent customer service orientation with effective communication abilities. Ability to negotiate effectively and manage conflicts diplomatically. Sales experience is a plus, particularly in service-oriented industries. Call-To-Action If you are passionate about making a difference in the lives of seniors and possess the leadership skills we need, we invite you to apply today and become part of our dedicated team!

Job Type:

Full-time Pay:

From $52,000.00 per year

Benefits:

Paid time off Application Question(s): Are you comfortable independently handling client and family concerns, including complaints, without constant supervision? Are you comfortable working with seniors and families dealing with dementia, illness, and end-of-life situations? Are you comfortable working in a fast-paced environment where urgent client and caregiver issues may arise daily?

Experience:

healthcare, home care, or client services management: 2 years (Required) Ability to

Commute:

Rowlett, TX 75088 (Required)

Work Location:

In person