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Community Choice Financial Family of Brands

Career Day. Job in Sunnyvale Gr8Jobs

Career Insights for Retail Customer Service Manager

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Based on Texas data

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What they do

A Retail Customer Service Manager manages staff that provide customer service for a retail store. Assists staff as needed, or deals directly with customers. Implements policies with regard to store products and merchandise. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.

$54,838 / year median in Texas

+21% projected growth

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Job Description

Join Community Choice Financial Family of Brands at our Career Day in Sunnyvale, TX! Learn how you can grow a career in consumer lending, customer service, and branch operations with a performance-driven, customer-focused financial services leader. Meet hiring leaders, explore roles that support underbanked customers, and discover training, incentives, and advancement paths. You'll gain insight into compliance-focused operations, fast-paced retail and online environments, and opportunities to move into leadership while helping deliver short-term credit solutions nationwide. Responsibilities Engage with candidates during Career Day to share opportunities in consumer lending, customer service, and branch operations Explain company services, culture, and career paths to prospective hires Support basic candidate screening, Q&A, and event check-in/check-out processes Collaborate with branch and recruiting staff to route qualified candidates to open roles Represent the brand professionally while promoting compliance, integrity, and customer focus Collect candidate information and ensure accurate documentation in event tracking tools Assist with setup, coordination, and breakdown of the hiring event Provide information on training, incentives, and advancement opportunities Required Skills Customer service Sales support Basic financial services knowledge Cash handling fundamentals Communication skills Data entry and documentation Compliance awareness Time management Microsoft Office or similar tools Call handling or retail service experience