Visitor Experiences Coordinator

Visitor Experiences Coordinator Dr Pepper Museum & Free Enterprise Institute - 3.4 Waco, TX Job Details Full-time $18 - $20 an hour 19 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Parental leave Vision insurance 401(k) matching Employee discount Flexible schedule Life insurance Retirement plan Qualifications Microsoft Outlook Management Customer service Greeting customers Employee relationship building Associate's degree Leadership Stakeholder relationship building Full Job Description Join Our Team as a Visitor Experiences Coordinator! Are you a natural leader who loves people, culture, and creating unforgettable memories? We are looking for a dynamic Visitor Experiences Coordinator to act as the heartbeat of our museum. In this full-time, benefits-eligible role, you will lead our front-line teams, orchestrate special events, and ensure every guest leaves with a smile. If you thrive in a bustling, creative environment and want a job where no two days are the same, this is your invitation to shine. What You Will Do Lead the

Floor:

Serve as the primary Manager on Duty, commanding the museum floor on weekdays and one weekend day to keep operations running perfectly.

Champion Hospitality:

Lead by example at all front-line stations, inspiring staff and greeting visitors as our ultimate goodwill ambassador.

Fuel Special Events:

Partner with leadership to plan, execute, and power museum events and private rentals. Master the

Operations:

Keep the museum engine humming by managing retail assets, balancing daily cash drawers, and securing our beautiful buildings.

What You Bring Goal Oriented:

Ability to set departmental targets, organize complex projects, and exercise excellent judgment.

People First:

High initiative to build and maintain positive professional relationships across the organization.

Safety First:

Full compliance with operational policies to maintain a safe environment for workers and guests.

Work Environment & Physical Demands Active Role:

Standing approximately 65% of the day while walking, kneeling, reaching, and guiding others.

Physical Tasks :

Occasional sitting, stooping, crouching, crawling, and pulling. Manual dexterity required for writing.

Lifting Ability :

Ability to move, push, or lift equipment and materials up to 50 pounds.

Dynamic Settings:

Split between public spaces and office environments with occasional exposure to noise, dust, paint fumes, and temperature changes.

Tools Used:

Daily use of computers, walkie-talkies, phones, printers, photocopiers, and postage meters. Your experience with Microsoft Outlook and Office Suite a must.

Occasional Travel :

Ability to travel locally via personal vehicle or out of state via air if required.

Accommodation Note:

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions upon notification of needed modifications.

Why You'll Love It Full-Time Stability:

Enjoy a predictable schedule that qualifies for full benefits and overtime pay.

A Vibrant Environment:

Work inside a creative, bustling museum alongside a passionate, supportive team.

Growth Opportunities:

Gain hands-on leadership experience in event coordination, financial operations, and team training.

Pay:

$18.00 - $20.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Life insurance Paid time off Parental leave Retirement plan Vision insurance Application Question(s): What does hospitality mean to you? How would your previous managers describe you? What about your peers? Describe the type of environment you're looking for. What's nonnegotiable? This position gives flexibility but also requires it. Are you okay with a schedule that could change from time to time and a day that often looks different than the one before it?

Experience:

Customer service: 1 year (Required)

Work Location:

In person