Dance Academy of Virginia (DAV) About Us Dance Academy of Virginia is a two-location dance studio in McLean and Del Ray (Alexandria) serving dancers from our youngest Little Dancers through our pre-professional Academy and competition teams. We put on a full season of performances, including The Nutcracker and our spring recital, along with camps and community events. Our admin team is the first face families see, and we take that seriously. About the Role We are looking for a warm, organized, and dependable Studio Administrator to run the front desk during our busiest class hours. You will welcome families, keep the studio running smoothly while classes are in session, and help close the studio at the end of the night. Schedule Part-time, ongoing: approximately 16 hours per week, give or take A mix of weekday afternoon/evening closing shifts (until about 7:30 pm) and a weekend morning shift Shifts at both our McLean and Del Ray locations Occasional additional hours for performances and studio events (e.g., Nutcracker, recital) What You'll Do Front Desk & Customer Service Greet dancers and families, answer phones, and handle walk-in questions with five-star service Welcome trial students and their families and help guide class recommendations Respond to emails in our studio inbox promptly and professionally Support registration and enrollment in our studio software (JackRabbit) as directed Follow up with prospective families to help them get enrolled Handle costume pickups and fit dancers for shoes and dancewear Send student birthday emails and other family communications Studio Operations Open and close the studio on your shifts and keep the lobby and studios clean and welcoming Support teachers and dancers during class times, including check-ins and class changes Flag any issues or emergencies to management right away Route questions to the right team member (billing, program directors, etc.) Events & Performances Help at studio events and performances as scheduled (e.g., merch table, check-in) What We're Looking For Customer service, front desk, or reception experience (studio, school, or hospitality a plus) Friendly, patient, and comfortable working with kids and parents Highly organized and able to multitask accurately in a busy environment Clear, professional written communication Comfortable with technology: Google Workspace, email, and studio software (JackRabbit experience a plus) Consistent availability for weekday evenings (until about 7:30 pm) and weekend mornings (as early as 8:00 am) Reliable transportation to work at both our McLean and Del Ray locations Dance background a plus but not required Basic photo/video skills and an eye for content a plus Why DAV Be part of a supportive admin team that takes pride in a great family experience Paid training Opportunities to grow within the organization based on performance Be part of a vibrant studio community and season of performances How to Apply Apply through Indeed with your resume and a few sentences about why you'd be a great fit for our front desk. Please include your weekday evening and weekend availability.