Customer Success Speicalist

Customer Success Speicalist West Coast Self Storage Careers Everett, WA Job Details Part-time $18 an hour 14 hours ago Benefits Profit sharing On-the-job training 401(k) matching Employee discount Referral program Qualifications Live chat Microsoft Word Microsoft Excel Microsoft Outlook Call center experience Entry level Full Job Description Are you a people-person who thrives on sales, solving problems, and making customers feel heard? If so, look no further! We're looking for a dependable and enthusiastic Customer Success Specialist to join our team in Beaverton, OR. on a part-time basis! This role offers a consistent weekend schedule with the opportunity to earn more through our quarterly bonus program.

Schedule & Hours:

Friday - Sunday | 8:00 AM - 4:30 PM However, with a busy and growing team, there is a strong likelihood of picking up an additional weekday shift most weeks — a great opportunity to increase your hours and earnings regularly.

Benefits:

$18.00/hr. with a potential quarterly bonus 401(k)/Roth with matching funds Annual Profit Sharing Employee Discount Referral Program On-the-Job Training Promotion Opportunities! Day to

Day:

Respond to and follow up on incoming storage inquiries via web chat, SMS, and our 1-800 customer support line Provide exceptional customer service, including assessing customers' storage needs Process and follow up on reservations from direct customer inquiries and third-party storage aggregators Support stores across our 160+ location network spanning 5 states

Requirements:

Mad multi-tasking skills! Strong desire to help customers Ability to self-manage while working independently Familiarity with MS Office products (Excel, Word, Outlook) Previous call center experience a plus! West Coast Self-Storage isn't only a great place to store, but a great place to work as well! We are a fast-growing company looking for thinkers, problem-solvers, and independent-minded people who get their greatest satisfaction from helping others. If you want to work in an environment where you can

PROMOTE FROM

WITHIN, apply today!. To learn more about West Coast Self Storage Group, please visit our website at https://www.westcoastselfstorage.com/about-us/careers/ EQUAL

EMPLOYMENT OPPORTUNITY AND NON-DISCRIMINATION

West Coast Self-Storage Group (WCSS) is committed to equal opportunity for all employees and applicants. WCSS does not discriminate with regards to hiring, assignment, promotion, or other conditions of staff employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender, gender identity, veteran status, disability, genetic information, or any other status protected under local, state or federal law. In accordance with the Americans with Disabilities Act, upon request, reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of our positions. West Coast Self-Storage Group is an equal opportunity employer. We value having employees whose skills, experience and background reflect the diverse populations we serve.