Dealership Service Manager

Benefits:

Employee discounts Paid time off Dental insurance Health insurance Training & development Vision insurance Benefits/Perks Careers Advancement Opportunities Flexible Scheduling Competitive Compensation Job Summary We are looking for a Dealership Service Manager to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience. Every day is different in our busy marine service center! You will be responsible for a variety of tasks, including overseeing service advisors, addressing customer inquiries, and managing required documentation. Responsibilities Manage a team of marine service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability Ensure repairs and maintenance tasks are completed in a timely manner Mentor employees on best practices for improving sales and customer service techniques Oversee day-to-day operations of the service department Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records Qualifications High school diploma or GED required bachelor's degree preferred Valid state-issued driver's license and clean driving record are required Successful completion of a pre-employment drug and background screening At least two years of experience as an marine service writer or service advisor is required. Experience as an marine service manager is preferred Deep understanding of marine technology, marine service technician job duties, and marine repair services is required