Account Coordinator

Customer Service / Account Coordinator A growing manufacturing organization is seeking an Account Coordinator to support customer accounts, process orders, coordinate shipping details, and provide excellent customer support. This role works closely with sales, operations, and accounting teams to ensure customer orders are processed accurately and delivered on time. Responsibilities Process and maintain customer orders, pricing requests, freight quotes, and product inquiries Coordinate order entry details and communicate with manufacturing plants and warehouses Work closely with sales/account management teams to support customer needs Ensure orders are invoiced accurately within the company ERP/CRM system Follow up with customers regarding product information and order status Develop strong relationships with customers, suppliers, and internal teams Assist with month-end reporting and order review processes Provide timely communication and problem resolution related to customer accounts Qualifications Previous experience in customer service, order entry, inside sales support, or account coordination within a manufacturing or distribution environment preferred Strong communication and organizational skills Ability to manage multiple priorities in a fast-paced environment Proficiency with Microsoft Office and CRM/ERP systems Detail-oriented with strong follow-through and problem-solving abilities Schedule / Compensation Monday-Friday, standard business hours Compensation is flexible and based on experience Hybrid schedule available after 6 months Benefits Competitive benefits package including medical, dental, vision, and retirement plans Paid vacation and holidays Opportunities for career advancement and professional growth Tuition reimbursement and wellness programs available

Equal Opportunity Employer Pay:

$24.00 - $28.00 per hour

Benefits:

401(k) matching Dental insurance Health insurance Life insurance Paid time off Tuition reimbursement Vision insurance

Work Location:

In person