MHE Service Manager Kenco Material Handling Solutions

• 3.1 Green Bay, WI Job Details Full-time $75,000
• $90,000 a year 1 day ago Benefits Paid parental leave Health savings account Paid holidays Disability insurance Health insurance Dental insurance 401(k) Flexible spending account Tuition reimbursement Paid time off Parental leave Employee assistance program Vision insurance 401(k) matching Employee discount Professional development assistance Flexible schedule Life insurance Referral program Qualifications Staff supervision Equipment repair Forklift servicing Customer service Team leadership Maintenance schedule management Microsoft Office Fleet management High school diploma or GED Driver's License Maintenance management Employee engagement Training Delegation Material handling equipment maintenance Stakeholder relationship building Full Job Description Ready to Start Your Career at Kenco?

At Kenco Logistics, you're more than just a team member—you're part of a company that values innovation, integrity, and a strong commitment to its people. As one of the leading 3PL providers in the U.S., Kenco offers a dynamic and supportive work environment where your ideas matter and your growth is a priority. With a focus on safety, sustainability, and continuous improvement, Kenco empowers employees to make a real impact in the supply chain industry while building rewarding careers. Join a company where your contributions help move the world forward—one shipment at a time. Kenco MHE Solutions Service Manager is responsible for all forklift technicians and overseeing all day-to-day activities in the Material Handling Equipment department. Company Vehicle offered Functions Consistently attain technician utilization at or above 85%. Consistently attain a service billing efficiency ratio above 75% Control technician labor cost at or below 28% of revenue Ensure that training targets are achieved and maintained in all areas where training expectations are established. Must abide by all Kenco Corporate Safety and Quality Procedures Verify that accepted best practices are operating in the shop location. Assist in implementing and sustaining a recruiting program for technicians. Evaluate the performance of each technician against established performance criteria. Ensure that training goals for technicians are met. Develop and maintain best practices for work order coordination between parts and service department. Verify that all jobs leaving the shop are completed in a timely manner and all safety issues are addressed. Make daily assignments of workloads and job duties. Assist in developing, maintaining and accounting for optimal inventory stocks for all service vans. Responsible for general cleanliness of the shop Oversee completion of all necessary paperwork in a timely manner to facilitate prompt billing. Manage a Preventative Maintenance program for all technicians. Review and evaluate technician daily KFS productivity sheets. Must interact with customers and coworkers in a professional manner. Fill out all forms, documents, and notations in a legible, accurate manner and turn in, file, or submit to the proper place or person. Maintain open communications with all associates. Qualifications 3-5 years of related hands-on experience and training as Forklift Mechanic Background in fleet service operation specifically forklift. Competencies Business Acumen

• Knowledgeable in current and possible future policies, practices, trends, technology, and information affecting his/her business and organization. Communicate for Impact
• Devoting the time and resources necessary to communicate the strategic vision, direction, priorities, and progress of the team for which you are responsible. Leading People
• Ability to develop and implement strategies to maximize employee performance and foster employee engagement in meeting the organization's strategy. Managing Transitions / Change Management
• Effectively plans, manages and communicates changes in processes with appropriate stakeholders. Relationship Management
• Building and maintaining relationships with internal partners to successfully complete projects and organizational objectives. Strategic Agility
• Gains perspective and balances the pressure between daily tasks and strategic actions that impact the long-term viability of the organization.

Travel Requirements This position is expected to travel approximately 25% or more A passport is not required, but recommended.

Benefits offered:

Medical insurance including HSA, HRA and FSA accounts Supplemental insurance including critical illness, hospital indemnity, accidental injury Dental Insurance Vision Insurance Basic Life and Supplemental Life Short Term and Long Term Disability Paid Parental Leave 401(k) Paid Time Off approximately 2 weeks (accrual begins on Day 1 of employment) Employer Paid Holidays

• 10 days Kenco strives to provide a supportive, professional environment for all employees.

As a part of Kenco, we expect our team to uphold our three key pillars: be honest, serve, and get better. Each should strive for operational excellence, pursue innovation, and want to grow with our company. Kenco Group is an Equal-Opportunity Employer. All employees and applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability, or any other characteristic protected by law. Please click the image to download the EEOC 'Know Your Rights; Discrimination is Illegal' posting.

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//www.eeoc.gov/poster Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) For California residents

• please enter or copy/paste the address below into your address bar to review an important notice regarding Kenco's privacy policy.

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//www.kencogroup.com/ccpa-notice-at-collection-for-employees-and-applicants/

Job Type:

Full-time Pay:

$75,000.00

• $90,000.

00 per year

Benefits:

401(k) matching Dental insurance Employee assistance program Employee discount Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Professional development assistance Referral program Tuition reimbursement Vision insurance

Shift:

8 hour shift Day shift

Work Days:

Monday to Friday Weekends as needed

Experience:

Forklift Mechanic :

4 years (Required)

Leadership:

2 years (Required) material handling equipment repair and maintenance: 2 years (Required)

License/Certification:

Driver's License (Required) Willingness to travel: 25% (Preferred)

Work Location:

In person