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Southland Employment Services, Inc.

Leads

Pay: $21/hr

Posted: 3 weeks ago

Location: Sun Prairie, WI (Onsite)

Last Updated: 2 weeks ago

Hours: Full-Time

Expires: 10/1/2026

Career Insights for Customer Service Supervisor

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Scorecard

Based on Wisconsin data

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What they do

A Customer Service Supervisor supervises staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.

$57,520 / year median in Wisconsin

-3% projected decline

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Job Description

Duties Include:

Take attendance daily, making sure that production lines are fully staffed. Help backfill missing staff if required by Supervisors Recruit and hire staff that meet client requirements Help ensure safety rules and procedures are being followed and explained Communicate daily with the Corporate office Provide excellent Customer Service to Clients and employees. Use Software tools such as

MS Excel, Word, Outlook Requirements:

Must speak English and Spanish Must have reliable transportation Must be dependable Previous experience working in a Customer Service role required Must be comfortable working in a warehouse environment, walking, standing on feet for more than 50% of the workday required. This is not a 100% desk job.

Work Location:

In person

Pay:

From $21.00 per hour

Work Location:

In person