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Service Coordinator
Job
Window World of Beckley
Beckley, WV (In Person)
$29,120 Salary, Full-Time
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Job Description
Job Summary We are seeking a highly organized and customer-focused Service Coordinator to join our team. The ideal candidate will manage service appointments, coordinate repairs, and ensure a seamless experience for our customers. This role requires strong communication skills, knowledge, and the ability to handle multiple tasks efficiently. Experience in construction office settings is preferred, along with a solid understanding of window, door and siding installation. Being able to diagnose, repair, and have customer service principles is a plus. Duties Schedule and confirm service appointments for customers, ensuring efficient workflow Act as a liaison between customers and technicians to communicate repair needs and updates Unload deliveries in the warehouse. Able to lift 50+ lbs. Prepare accurate inventory of various items kept in stock. Handle cash transactions and process payments accurately Maintain excellent customer service by providing clear communication and follow-up throughout the process Janitorial duties to include - mopping and sweeping floors and taking out the trash. Strong customer service skills.