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Front Desk Agent
Job
Alaska Serigraphics
Anchorage, AK (In Person)
$45,760 Salary, Full-Time
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Job Description
Front Desk Agent Alaska Serigraphics Anchorage, AK Job Details Full-time $20 - $24 an hour 2 hours ago Benefits 401(k) Qualifications Retail customer service procedures Customer communication Teamwork Filing Mail distribution High school diploma or GED Retail store product knowledge Typing Full Job Description We are seeking a self-motivated individual to serve as a front desk/retail sales associate, who operates at the hub of our company. A customer service, team-oriented focus is of utmost importance. You will be the first greeter for every customer every day, so your positive attitude, competence, and enthusiasm are required. Must be organized, a multi-tasker, and a problem-solver. Company Description We are an established promotional printing company that has been doing business in Alaska for over 30 years. We help companies, organizations and individuals transform their designs into great promotional gear. Our customer service sets us above the rest and we have the best showroom in the industry. Come to work in an easy going, supportive, and flexible work environment. Responsibilities Greet and direct customers Provide accurate information (e.g. product features, pricing, and after-sales services) Answer customer questions about specific products/services Conduct price and feature comparisons to facilitate purchasing Cross-sell products Coordinate with the Sales team to provide excellent customer service Inform customers about discounts and special offers Stay up-to-date with new products/services Answer all incoming calls and redirect them or keep messages Receive letters, packages, etc. and redistribute them Keep front desk tidy and presentable with all necessary material Check, sort and forward emails Keep updated records and files Take up other duties as assigned Requirements Good organizational and multi-tasking abilities Strong communication and people skills Understanding of the retail sales process Familiarity with consumer behavior principles Familiarity with office machines Knowledge of office protocols Problem-solving skills Customer service orientation Ability to perform in fast-paced environments Must be able to type up to 40 words per minute Excellent reading comprehension Education High school or equivalent (preferred) Hours 8:30 AM - 5:00