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Customer Service Associate
Job
Baber's Home Solutions
Bay Minette, AL (In Person)
Full-Time
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Job Description
Job Summary We are seeking a dynamic and enthusiastic Customer Service Associate to join our team! In this role, you will be the frontline ambassador for our company, delivering exceptional support and service to our diverse customer base. Your energy, communication skills, and problem-solving abilities will help create positive experiences that foster customer loyalty and satisfaction. This paid position offers an exciting opportunity to develop your skills in a fast-paced environment while making a meaningful impact on our clients' experiences. Duties Respond promptly and professionally to customer inquiries via phone, email, or in person Provide outstanding customer support by addressing sales leads, payments, and concerns Assist customers with sales processes, product information, and payments Manage data entry tasks accurately, including updating customer records and processing transactions such as cash handling when necessary Conduct outbound calling campaigns to follow up with clients or promote new products Maintain excellent phone etiquette and communication skills to ensure clear, respectful interactions at all times Collaborate with team members and other departments to ensure seamless client services and efficient resolution of customer concerns Skills Strong sales aptitude with the ability to upsell or recommend products/services confidently Experience in customer support or call center environments a plus Proficiency in Microsoft Office applications and general computer skills for data management and communication Effective analysis skills for understanding customer needs and providing appropriate solutions Experience with outbound calling campaigns and client engagement strategies Attention to detail in data entry, cash handling, and documentation processes Exceptional communication skills—both verbal and written—ensuring clear and professional interactions Join us as a Customer Service Associate where your enthusiasm meets opportunity! Bring your energy and passion for helping others to create memorable experiences that keep our customers coming back.