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Holiday Inn Express Enterprise

Guest Service Representative

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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Scorecard

Based on Alabama data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$34,247 / year median in Alabama

-4% projected decline

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Job Description

Job Overview We are seeking an energetic and friendly Guest Service Representative to join our dynamic team! In this vital role, you will be the welcoming face of our organization, ensuring every guest receives exceptional service and a memorable experience. Your enthusiasm, attention to detail, and proactive attitude will help create a positive environment that encourages customer loyalty and satisfaction. This position offers an exciting opportunity to develop your skills in hospitality industry, customer engagement, and sales while contributing to a vibrant team atmosphere. Applicants should have excellent customer service skills, the ability to stand for extended periods, and strong multitasking abilities. Availability for day or night shifts, including weekends and holidays, is required. Preferred shifts are 4 p.m.-12 a.m. or 12 a.m.-8 a.m.
Pay:
$11.00 - $13.00 per hour
Work Location:
In person