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LA
Long-Lewis Auto Group
Hoover - Mobile Service Advisor - Full Time
Entry-Level JobVerifiedNo experience needed
Career Insights for Automotive Customer Service Representative
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Scorecard
Based on Alabama data
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What they do
An Automotive Customer Service Representative greets customers and responds to customer inquiries at an automotive dealership or service business. Provides customers with repair estimates and manages paperwork. May schedule car rentals. Makes calls to schedule sales appointments and follow-up with customers. Keeps records of customer communications and transactions.
$48,810 / year median in Alabama
+13% projected growth
Job Description
Hoover
- Mobile Service Advisor
- Full Time Long-Lewis Auto Group
- 2.
Work Schedule:
Monday-Friday Earning Potential:
$40,000- 70,000 annually Responsibilities include: Make outbound calls to customers regarding needed or recommended vehicle service Explain available mobile service options in a professional and helpful manner Schedule appointments for mobile technicians at the customer's agreed-upon time and location Confirm customer contact information, vehicle details, service needs, and appointment location Coordinate with mobile service technicians Maintain accurate appointment records and follow dealership processes Provide excellent phone-based customer service
Qualifications:
Pleasant, outgoing personality Comfortable making cold calls and speaking with customers by phone Strong communication and appointment-setting skills Automotive dealership experience is a plus, but not required Must have an unrestricted driver's license Must have a clean driving record Dependable, organized, and motivated Ability to work independently and follow up consistently What we offer: Monday-Friday schedule Earning potential of $40,000- 70,000 Competitive benefits package Supportive dealership team environment Training provided Opportunity to be part of a growing mobile service program If you are personable, confident on the phone, and enjoy helping customers schedule convenient vehicle service, we encourage you to apply for our Automotive Dealership Mobile Service Advisor position.