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Long-Lewis Auto Group

Hoover - Mobile Service Advisor - Full Time

Entry-Level JobVerifiedNo experience needed

Career Insights for Automotive Customer Service Representative

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Scorecard

Based on Alabama data

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What they do

An Automotive Customer Service Representative greets customers and responds to customer inquiries at an automotive dealership or service business. Provides customers with repair estimates and manages paperwork. May schedule car rentals. Makes calls to schedule sales appointments and follow-up with customers. Keeps records of customer communications and transactions.

$48,810 / year median in Alabama

+13% projected growth

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Job Description

Hoover
  • Mobile Service Advisor
  • Full Time Long-Lewis Auto Group
  • 2.
7 Hoover, AL Job Details Full-time $15 an hour 3 hours ago Qualifications Driver's License Full Job Description We are looking for a friendly, outgoing, and motivated Mobile Service Advisor to join our automotive dealership team. This position has great earning potential and is the perfect fit for someone who enjoys talking with customers over the phone, building rapport quickly, and helping schedule convenient vehicle service appointments. In this role, the Mobile Service Advisor will make outbound calls to customers to advise them of recommended or needed vehicle service, answer basic questions, and schedule appointments for a mobile technician to complete the work at the customer's home or workplace.
Work Schedule:
Monday-Friday Earning Potential:
$40,000
  • 70,000 annually Responsibilities include: Make outbound calls to customers regarding needed or recommended vehicle service Explain available mobile service options in a professional and helpful manner Schedule appointments for mobile technicians at the customer's agreed-upon time and location Confirm customer contact information, vehicle details, service needs, and appointment location Coordinate with mobile service technicians Maintain accurate appointment records and follow dealership processes Provide excellent phone-based customer service
Qualifications:
Pleasant, outgoing personality Comfortable making cold calls and speaking with customers by phone Strong communication and appointment-setting skills Automotive dealership experience is a plus, but not required Must have an unrestricted driver's license Must have a clean driving record Dependable, organized, and motivated Ability to work independently and follow up consistently What we offer: Monday-Friday schedule Earning potential of $40,000
  • 70,000 Competitive benefits package Supportive dealership team environment Training provided Opportunity to be part of a growing mobile service program If you are personable, confident on the phone, and enjoy helping customers schedule convenient vehicle service, we encourage you to apply for our Automotive Dealership Mobile Service Advisor position.
Experience Preferred 1 year(s): Automotive Dealership Experience Licenses & Certifications Required
DRIVER'S LICENSE
Behaviors Preferred Thought Provoking:
Capable of making others think deeply on a subject
Loyal:
Shows firm and constant support to a cause
Leader:
Inspires teammates to follow them
Dedicated:
Devoted to a task or purpose with loyalty or integrity
Enthusiastic:
Shows intense and eager enjoyment and interest
Team Player:
Works well as a member of a group
Detail Oriented:
Capable of carrying out a given task with all details necessary to get the task done well
Motivations Preferred Self-Starter:
Inspired to perform without outside help
Financial:
Inspired to perform well by monetary reimbursement
Entrepreneurial Spirit:
Inspired to perform well by an ability to drive new ventures within the business
Flexibility:
Inspired to perform well when granted the ability to set your own schedule and goals Ability to Make an
Impact:
Inspired to perform well by the ability to contribute to the success of a project or the organization
Growth Opportunities:
Inspired to perform well by the chance to take on more responsibility
Job Security:
Inspired to perform well by the knowledge that your job is safe
Work-Life Balance:
Inspired to perform well by having ample time to pursue work and interests outside of work Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.