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Product Support Customer Service

Job

Snelling

Mountain Brook, AL (In Person)

$36,400 Salary, Full-Time

Posted 6 weeks ago (Updated 6 weeks ago) • Actively hiring

Expires 5/27/2026

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Job Description

April 1, 2026 Product Support Customer Service Homewood, AL $17
  • $18 / per hour Full time Apply Now Back Job Description Snelling is currently recruiting for a Product Support for an amazing company in the Homewood area!
Responsible for providing quality customer support for Clients and Taxpayers through phones, email, and correspondence.
Starting Pay:
$17.00-18.00/hr.
Hours:
Must be available for the typical 10:00a-7:00p, Monday-Friday Duties and Responsibilities for
Product Support:
Assisting tax payers with online systems used for tax filing and business license, responding to emails in a timely manner, inbound telephone customer service, research, resolve, and record problems. Experience & Abilities Required for
Product Support:
Minimum 1-2 years in an office environment with heavy inbound/outbound phone experience. Call center exp is a PLUS Minimum 3 years customer service experience. Proficient in MS Word, Excel, and Outlook. Strong interpersonal skills and ability to speak effectively with customers and employees. Bilingual (Spanish) is preferred, but not required. All qualified Product Support candidates please submit resumes for immediate review. Or please call Whitney Taylor at 205.879.9950 for more information. Snelling Staffing Services, with 75 years of staffing expertise, specializes in clerical, administrative, professional, and industrial positions, permanent and temporary. There is never a fee or contract to our candidates! Snelling Staffing Services is an Equal Opportunity Employer. Snelling Staffing Services is a drug free work place. Our Commitment to
Fair Hiring:
HireQuest does not discriminate on the basis of Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or other legally protected group status in making hiring or employment decisions. We welcome candidates from all backgrounds, industries, and abilities to join our team. HireQuest is a global workforce solutions provider offering everything from on-demand staffing to executive recruiting through our core brands: HireQuest Direct, MRINetwork, Snelling, and TradeCorp. Recognized by SIA as one of the "Largest Staffing Firms" and "Fastest Growing Staffing Firms," we take pride in building inclusive teams. To ensure every applicant has a positive experience, our hiring and interview process is designed to meet diverse needs. If you require a reasonable accommodation during your application or interview, please contact communications@hirequest.com . Is This the Opportunity You've Been Waiting For?
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