Customer Service & Solutions Advisor

Vail, AZ - $17.50/hour

Contract

Posted by: Afni

Posted:

Thursday, 24 September 2026 Customer Service & Solutions Advisor Tucson, AZ | Full-Time | $17.50/hour | Paid Training Pay includes $17.00 base and $0.50 on-site differential + monthly bonus This role is on-site at our Tucson facility. Please apply only if you are able to work in person at our Tucson location. customers solve problems that need a human touch. We're hiring Customer Service & Solutions Advisors to support customers for a leading telecommunications provider. Customers may use automated or AI-assisted support before reaching you, so you'll focus on conversations that require problem-solving, empathy, judgment, and personalized solutions. What You'll Do Listen, ask questions, and uncover what customers really need

Research and resolve account, billing, service, device, and technical concerns

Troubleshoot issues requiring additional support

Recommend and sell products, services, upgrades, or additional lines based on customer needs

Confidently handle frustrated or challenging customers retain customers by finding solutions that address their concerns

Navigate multiple systems and resources to resolve customer concerns

Work toward established customer experience and performance goals You'll Be a

Great Fit If You:

Enjoy helping people and solving problems

Communicate confidently and professionally

Think critically and ask good questions

Are comfortable recommending and selling products and services

Are motivated by goals and results

Can remain professional during challenging conversations

Are comfortable with technology and learning new systems including Ai assisted tools

Are dependable and open to coaching and feedback Previous call center experience is helpful but not required. Experience in customer service, retail, hospitality, technical support, telecommunications, or other customer-facing roles can provide valuable transferable skills. What We Offer $17.50/hour starting pay (includes $17.00/hr. base wage and $0.50 onsite differential)

Full-time, 40-hour work week

Paid training

Medical, dental, and vision insurance

Paid time off

Career growth and advancement opportunities How can you join the Afnimazing team? You can apply online here, or you can walk in to our office at 7810 E Escalante on Tuesdays or Thursdays between 10 am and 2 pm for an on the spot interview! What are the qualifications to be a Customer Service Representative at Afni? Six months of customer service experience

Must be 18 years of age

Must have GED or High School Diploma

Must be legally permitted to work in the United States Location

Vail, AZ, United States of America

Industry

IT

Rate

$17.50/hour

Company

Afni

Contact

Click apply

Reference

JS15848_26335_5001193608900-58FEEB20025F347C147B9BB68EC8F5D6

Posted Date

9/24/2026 6:08:29 AM