$13.50 an hour
Full-time $13.00
$13.50 an hour

•

Full-time Job Overview:

We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers through various communication channels.

Responsibilities:

Communicate with customers via phone, email, and chat to address inquiries, resolve issues, and provide information about our products and services.
Maintain a high level of professionalism and phone etiquette in all customer interactions.
Accurately enter customer data and update customer accounts in our system.
Identify opportunities for upselling and cross-selling products to enhance the customer experience.
Assist with sales inquiries and process orders.
Provide support to customers in both English and Navajo languages.
Conduct outbound calls to follow up on customer inquiries or resolve any outstanding issues.
Collaborate with other team members to ensure timely resolution of customer concerns.

Qualifications:

Previous experience in a customer service role is preferred.
Excellent verbal and written communication skills in both English and Spanish.
Strong data entry skills with attention to detail.
Ability to effectively communicate complex information to customers in a clear and concise manner.
Proficient in using computer systems and software applications for data entry and customer support.
Ability to handle difficult or irate customers with professionalism and empathy.
Strong problem-solving skills and the ability to think quickly on your feet.

Benefits:

Competitive salary
Comprehensive training program
Opportunities for career advancement
Health insurance
Paid time off If you are a dedicated individual with excellent communication skills and a passion for providing exceptional customer service, we encourage you to apply for the position of Customer Service Representative.

Job Type:

Full-time Pay:

$13.00

$13.

50 per hour

Benefits:

On-the-job training Paid time off

Shift:

Day shift

Work Location:

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