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Veterinary Client Service Representative - Morning and Swing
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Western Veterinary Center
Agoura Hills, CA (In Person)
$47,840 Salary, Full-Time
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Job Description
Veterinary Client Service Representative - Morning and Swing Western Veterinary Center Agoura Hills, CA Job Details Full-time $20 - $26 an hour 1 day ago Benefits Health insurance Paid time off On-the-job training Parental leave Employee assistance program 401(k) matching Employee discount Qualifications Teamwork Animal hospital experience Attention to detail Organizational skills Time management Full Job Description Client Service Representative (Veterinary Hospital) Competitive Pay • Growth Opportunities • Full Benefits Western Veterinary Center is a fast-paced, multi-specialty veterinary hospital seeking a Client Service Representative (CSR) to join our compassionate and collaborative team. This is a client-facing role at the heart of our hospital—perfect for someone who loves both people and animals, thrives in a dynamic environment, and wants to grow within veterinary medicine. Why You'll Love Working Here Competitive compensation Health & benefits package On-the-job training and mentorship Work alongside multiple doctors across various specialties A supportive leadership team that values process improvement, communication, and teamwork Opportunities to grow and expand your skills within the hospital About the Role As a CSR, you'll be the first point of contact for our clients—setting the tone for exceptional care and service. You'll work closely with medical teams and leadership to ensure smooth daily operations, clear communication, and an excellent client experience. This role is ideal for someone who: Enjoys a fast-paced, ever-changing environment Is detail-oriented, organized, and calm under pressure Takes pride in providing excellent customer service Wants to be part of a team that is constantly improving and evolving What We're Looking For Previous veterinary receptionist or CSR experience preferred, but not required Strong communication and interpersonal skills Reliable, punctual, and organized Ability to multitask and stay professional in a busy, sometimes stressful environment A growth mindset and willingness to learn A genuine love for people and animals Key Responsibilities Greet clients promptly and warmly, in person and over the phone Answer phones, take messages, and complete follow-up calls Schedule appointments and manage calendars efficiently Check patients in and out and process payments Enter and maintain accurate client and patient records in ezyVet Handle pharmacy requests and fill certain medications as trained Provide clear, timely communication and education regarding hospital services Maintain strong time-management and organizational skills Support hospital workflow and assist with other duties as needed If you're looking for a role where your work truly matters—and where you can grow alongside a dedicated veterinary team—we'd love to hear from you. Apply today and become part of a hospital that cares deeply about its patients, clients, and team members.