Guest Service Representative Antioch Inn & Suites Antioch, CA Job Details Part-time | Full-time From $18 an hour 23 hours ago Qualifications Bilingual Guest relations Full Job Description Job Overview We are seeking an energetic and friendly Guest Service Representative to join our dynamic team! In this role, you will be the welcoming face of our organization, providing exceptional customer service and ensuring every guest feels valued and appreciated. Your enthusiasm and proactive attitude will help create a memorable experience for all visitors. This position offers a fantastic opportunity to develop your communication skills, gain retail experience, and be part of a vibrant team dedicated to excellence. Whether assisting with product information, processing transactions, or guiding guests through our offerings, your positive energy will make a difference every day. Duties Greet guests warmly upon arrival and maintain a friendly, approachable demeanor throughout their visit Handle cash register operations, including cash handling, balancing cash drawers, and processing refunds or exchanges Maintain excellent phone etiquette when answering inquiries or providing support remotely Ensure compliance with safety protocols and uphold high standards of customer service at all times Experience Bilingual abilities are highly valued to assist diverse customer groups and enhance communication Strong communication skills—both verbal and written—are necessary for engaging with guests confidently Join us as a Guest Service Representative and become part of a lively team committed to delivering outstanding experiences! Your proactive approach, combined with your dedication to excellent service, will help us create lasting impressions for every guest who walks through our doors.

Pay:

From $18.00 per hour

Work Location:

In person