Cashier/Customer Service

Job Overview We are seeking an energetic and dedicated Cashier/Customer Service Associate to join our team. In this vital role, you will be the friendly face who greets customers, handles transactions efficiently, and ensures a positive experience for customers. Your enthusiasm and attention to detail will help drive sales, promote new items, and foster customer loyalty. This position offers an exciting opportunity to develop your fast-paced skills while contributing to a dynamic team environment. Responsibilities Cashier/Server Responsibilities Greet customers courteously at the register or counter Process cash, credit card, and digital payments accurately Operate the POS system and cash register efficiently Issue receipts, refunds, or exchanges according to policy Balance cash drawer and maintain accurate cash handling records Answer customer questions about menu items, pricing, and promotions Take phone, online, or in-person orders when required Package takeout or delivery orders accurately Maintain cleanliness and organization of the front counter area Restock front-of-house supplies such as napkins, cups, and utensils Communicate customer requests clearly to kitchen staff Resolve minor customer service issues professionally Follow company policies, food safety, and sanitation procedures Assist with opening and closing register procedures Monitor lobby or waiting area for cleanliness and customer needs Present menus and explain specials, promotions, and menu items Answer questions about ingredients, allergens, and preparation methods Take food and beverage orders accurately Enter orders into the POS system correctly Serve food and drinks in a timely and professional manner Check on guests during meals to ensure satisfaction Handle customer complaints or concerns professionally Process payments and return correct change or receipts Maintain cleanliness of tables, dining areas, and service stations Refill drinks, condiments, utensils, and supplies Coordinate with kitchen and bar staff to ensure accurate orders Follow food safety and sanitation guidelines Assist with opening and closing side work duties Upsell menu items, desserts, or beverages when appropriate Present menus and explain specials, promotions, and menu items Answer questions about ingredients, allergens, and preparation methods Take food and beverage orders accurately Enter orders into the POS system correctly Serve food and drinks in a timely and professional manner Check on guests during meals to ensure satisfaction Handle customer complaints or concerns professionally Process payments and return correct change or receipts Maintain cleanliness of tables, dining areas, and service stations Refill drinks, condiments, utensils, and supplies Coordinate with kitchen and bar staff to ensure accurate orders Follow food safety and sanitation guidelines Assist with opening and closing side work duties Upsell menu items, desserts, or beverages when appropriate Skills Proficiency with POS systems and basic retail math for transactions and cash handling Bilingual skills are valued for serving diverse customer bases effectively Strong communication skills to engage customers professionally and courteously Ability to multitask efficiently while maintaining a positive attitude in fast-paced settingsJoin us to be part of a vibrant team where your enthusiasm makes a difference! We value proactive individuals who thrive on delivering outstanding customer experiences while developing their retail expertise. All positions are paid roles committed to fostering growth and excellence in the food industry.

Pay:

$16.90 - $18.00 per hour

Benefits:

Employee discount

Work Location:

In person