Client Services Coordinator
PL Location:
Baldwin Park, CA (on-site at our warehouse)
Schedule:
[Full-time / 8AM
Pay:
$24-27/hr DOE About us Avenue 3PL is a third-party logistics warehouse in Baldwin Park, CA. We store, pick, pack and ship for e-commerce and consumer brands. Our clients trust us with their products and their customers, so the details matter. The role You will own the day-to-day relationship with our clients and run their orders from start to finish. That means answering questions, entering and double-checking orders, catching problems before the client ever sees them, and making sure what leaves the building matches what the client expects. What you'll do Be the main point of contact for your assigned clients, mostly over email Enter, review and track client orders; catch errors before they ship Spot inventory or order issues early and follow them through to done Pull simple reports and flag it when the numbers look off Work with the warehouse team to keep client promises realistic
- and kept Who you are Warm, professional and genuinely good with people
- the kind of service a great barista gives on a slammed morning
Detail-oriented:
you're the one who catches the mistake everyone else missed
Numbers-minded:
comfortable in spreadsheets and curious about what the data says Clear, tight written communication
- most client contact happens over email Calm under pressure, and you follow through without being chased
Experience Required:
1-2+ years of work experience in a customer-facing role. Retail or hospitality leadership, account coordination, e-commerce ops and customer success all count. Logistics, 3PL or freight experience is a plus, not required. We can teach the logistics.
Nice to have:
Shopify or order-management tools, inventory exposure. How to apply Email your resume and a short note about a time you used data or numbers to fix a problem to lthong@avenue-3pl.com, with the subject line: Application
- Client Services Coordinator
- [Your Full Name].
- Applications without the note won't be considered.
Details Pay:
$24-27/hr
DOE Schedule:
Monday
PM Benefits:
PTO, 401K and Holiday Pay Reports to: Linda Thong Start date: ASAP Avenue 3PL is an equal opportunity employer. We hire based on what you can do and how you work.
Pay:
$24.00
00 per hour Expected hours: 40.0 per week
Benefits:
401(k) 401(k) matching Paid time off
Education:
High school or equivalent (Required) Ability to
Commute:
Baldwin Park, CA 91706 (Required)
Work Location:
In person