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Door To Door Valet Cleaners

Front Desk Customer Care Associate Dry Cleaning Services

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Job Description

We are looking for a reliable and customer‑focused Front Desk Customer Care Associate to join our team. As a leader in premium dry cleaning and garment‑care services, we rely on our front‑line staff to create a positive experience for every customer who walks through our doors. In this position, you will greet customers, manage garment drop‑offs and pickups, answer service questions, and ensure smooth daily operations. Previous experience working in a dry cleaning business is required. Key Responsibilities Welcome customers and provide friendly, professional service Process and manage garment drop‑off and pickup orders Explain services, pricing, and turnaround times Maintain an organized and clean front‑counter environment Handle payments, receipts, and order tracking Assist with garment inspection, tagging, and order preparation Communicate with the production team to ensure timely completion
Qualifications Required:
Prior experience in a dry cleaning or garment‑care business Strong customer service and communication skills Detail‑oriented with the ability to multitask Comfortable working in a fast‑paced retail environment Dependable, punctual, and professional Work Location This role will be assigned to one of our stores located on the West Side or South Bay . If you enjoy helping customers, have experience in dry cleaning operations, and want to be part of a dependable team, we invite you to apply.
Job Type:
Full-time Pay:
$20.25 - $22.00 per hour
Work Location:
In person