Contract:

4 months , with possible extension We are looking for a Customer Service Representative (CSR) with excellent communication and organizational skills to join our team. The ideal candidate will have hands-on experience in order entry, order tracking, issue resolution, and customer support within a fast-paced work environment. As a CSR, you will handle customer inquiries, process orders accurately, and coordinate with internal teams to ensure a smooth order-to-delivery process. You will play a key role in maintaining customer satisfaction by providing timely, accurate, and professional support. Key Responsibilities Respond to customer inquiries promptly and professionally via phone, email, fax, or EDI. Process customer orders accurately and efficiently. Maintain and update standing orders and special pricing agreements for assigned regions. Support field sales and service representatives with daily order inquiries and placements. Provide shipment tracking details and proof of delivery as required. Maintain accuracy and attention to detail in all transactions and communications. Stay informed on product knowledge and assist with special projects as assigned by the manager. Qualifications Previous experience in customer service or order management preferred. Strong communication, problem-solving, and multitasking skills. Proficiency in Microsoft Office and familiarity with ERP/order management systems. Ability to work efficiently in a fast-paced, team-oriented environment. Professional, dependable, and detail-oriented. 3pl Vision boasts over three decades of experience collaborating with leading global enterprises to meet their needs for flexible workforce solutions and on-demand talent. We are a worldwide organization offering strategic workforce management, IT consulting, and on-demand talent services. Our specialization lies in serving various sectors including Financial Services, Healthcare, IT, Life Sciences, Aerospace & Defence, Energy, Retail, Telecom, Manufacturing, and Engineering. T404

Job Type:

Contract Pay:

$20.00 - $21.00 per hour

Experience:

Order entry: 1 year (Required) Customer service: 1 year (Required)

Work Location:

In person