We are seeking a warm, compassionate, and organized Veterinary Receptionist to join our team! As the first point of contact for our clients and their pets, you will play a crucial role in creating a welcoming environment, ensuring smooth appointment scheduling, and coordinating seamless communication between pet owners and our medical staff. If you love animals, excel at customer service in a fast-paced environment, and thrive in a supportive team setting, we would love to meet you! Responsibilities & Duties Greet clients and patients with enthusiasm and empathy, managing check-ins and check-outs efficiently. Answer multi-line phone calls, respond to client inquiries, confirm appointments, and follow up on patient visits. Coordinate appointment calendars for preventative care, exams, and procedures using our Avimark veterinary practice management software. Maintain accurate patient files, process client payments (cash, credit cards, checks), and present estimates/invoices clearly. Process prescription refill requests and coordinate medication pickups in accordance with veterinary guidelines. Keep the reception desk, waiting area, and front lobby clean, organized, and safe for patients and clients. Qualifications & Skills Minimum 1+ years of experience in front desk customer service, receptionist, or hospitality roles (veterinary office experience preferred). Outstanding oral and written communication skills with strong active listening and conflict resolution abilities. Proficiency with computers, multi-line phone systems, and practice management software (e.g., AVImark, Cornerstone, ePetHealth, or similar). Ability to handle busy phones, prioritize urgent patient needs, and remain calm under pressure. Strong commitment to animal welfare, client empathy, punctuality, and teamwork.

Position Type & Schedule Job Type:

Full-time Schedule:

8-hour shift / Monday to

Friday Pay & Benefits Pay Range:

$17.00 - $22.00 per hour (Based on experience)

Benefits:

Employee discount on veterinary services & products Health, dental, and vision insurance Paid time off (PTO) & paid holidays

Work Location In-person:

Camarillo CA Job Type:

Full-time Pay:

$18.00 - $22.00 per hour Expected hours: 40.0 per week

Benefits:

Dental insurance Employee discount Health insurance Paid time off Vision insurance

Experience:

Veterinary:

1 year (Preferred) Ability to

Commute:

Camarillo, CA 93012 (Required)

Work Location:

In person