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Arrow Staffing Group

Customer Service Representative/Dispatcher

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Job Description

Title:
Customer Service Representative/Dispatcher Location:
Carson, CA Schedule:
8AM-430PM (Sun & Tue off) : 7AM-330PM (Sun & Fri off) : 10AM-630PM (Sun & Mon off) - 1 opening for each shift
Pay Rate:
$19/hr. Position Overview We are seeking a dependable and customer-focused check-in-clerk / Customer Service Representative to support daily logistics and customer communication operations. This role requires strong multitasking abilities, attention to detail, and the ability to work effectively in a fast-paced environment. Candidates should possess a positive attitude, excellent communication skills, and a reliable work ethic. Key Responsibilities Conduct driver check-ins and assist with dispatch coordination Review delivery photos and verify delivery completion details Manage schedules and update dispatch information as needed Respond professionally to incoming calls and emails Communicate effectively with drivers, customers, and internal teams Maintain accurate records and ensure timely follow-up on issues Prioritize tasks and manage multiple responsibilities simultaneously Qualifications Previous customer service, dispatch, or administrative experience preferred Strong communication and organizational skills Ability to multitask in a fast-paced environment Basic computer proficiency and email management skills Dependable attendance and punctuality Positive attitude and team-oriented mindset Additional Information Business casual attire required No leggings or athletic wear permitted Overtime available during peak operational periods Reliability and professionalism are essential for success in this role
Pay:
$19.00 per hour Application Question(s): How soon can you start working?
Experience:
Customer service: 1 year (Preferred)
Dispatching:
1 year (Preferred)
Work Location:
In person