We are seeking a Customer Sales and Support Representative (CSSR) to join our team! You will sell Farmers products, resolve customer questions, and offer solutions. Your position goals are to generate new business to drive company revenue and maximize customer retention. We seek a licensed insurance specialist with at least three years of insurance experience and Farmers Insurance experience is a bonus (Hourly pay rate corresponds to related experience). Position Details below include but are not limited to:

Responsibilities:

Manage daily incoming online leads and referrals to generate quotes efficiently. Answer phones for customers and ensure positive experience with every interaction. Prospect potential customers to generate new business (referrals/cross-sells/new leads). Coordinate daily appointments, phone meetings, annual policy reviews for agent. Resolve customer inquiries and complaints. Maintain required insurance licenses in good standing.

Licensed Duties Include:

Provide quotes, pricing, and other information to existing, prospective, & prior clients. Assess client insurance needs and recommend coverage or products. Develop and maintain relationships with clients and business partners in community. Perform outside market activities and events. Receive and/or respond to all clients insurance requests. Sell company products / services and follow-up routinely with clients.

Preferred Qualifications:

Property & Casualty license required and sales experience preferred. Life, Health, & Accident License with insurance sales experience preferred but not required. Ability to get licensed within 30 days of hire if necessary. Confident, self-starter who works well independently. Deadline and detail oriented with the ability to multi-task. Strong computer skills and organizational skills. Ability to build rapport with clients. Strong sales and negotiation skills.

Regular office hours:

9:00 A.M. to 5:00 P.M. Monday - Friday (possibility of weeknights / weekends if mutually agreed upon beforehand.) Our Farmers Insurance Agency will sell auto, home, life, and commercial insurance within Farmers Insurance Group of Companies. We are a growing business with staff who strive to be the best at selling and servicing insurance products. We seek an enthusiastic, career-minded individual to join our successful sales team Employment type Full-time. (Part-time can be considered) Job function

Customer Retention and Sales Business Development Industries Marketing and Advertising Auto/Home/Life/Commercial Insurance Job Types:

Contract, Part-time, Full-time Pay:

$20.00 - $35.00 per hour

Benefits:

Flexible schedule Application Question(s): Will you be willing and able to pivot to new lines of business on a routine service call?

License/Certification:

Insurance Producer License (Preferred) Life Insurance License (Preferred)

Work Location:

In person