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Customer Sales Support
Job
Apollo Professional Solutions, Inc.
Chula Vista, CA (In Person)
$55,151 Salary, Full-Time
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Job Description
Customer Sales Support Apollo Professional Solutions, Inc. - 3.8 Chula Vista, CA Job Details Contract $25.00 - $28.03 an hour 1 hour ago Benefits Health insurance Dental insurance 401(k) Vision insurance Qualifications Inventory management systems Database systems Microsoft Outlook Interpersonal skills Word embeddings Employee relationship building High school diploma or GED Attention to detail Organizational skills Customer support Quality data entry Full Job Description Customer Sales Support Chula Vista, California Onsite 1st Shift No travel required $28.03/hr Position Summary 1-year contract with potential for permanent hire. Manage repair orders within the ERP system. Quote repairs and support on-time shipment delivery. Respond to customer inquiries in a timely and professional manner. Develop and maintain reports focused on repair order process flows to improve visibility and efficiency. Ensure high attention to detail and accuracy. Responsibilities Create SAP transactions to maintain order, inventory, and invoicing accuracy. Support automation of repair order entry processes using ERP-related tools. Create and maintain reports in Power BI and Excel to improve processes and reduce shop turnaround time (TAT). Coordinate with warehouse distribution, provisioning, and E-commerce teams to support customer satisfaction and order delivery. Work with the sales team to create customer orders and acknowledgements in accordance with PSA obligations and standard work procedures. Coordinate with sales, shipping, and warehouse teams to expedite or trace shipments. Participate in Kaizen events and support the Collins Operating System (CORE). Provide solutions to recognized business problems. Make effective decisions on routine problems. Required Qualifications High school diploma or AA/AS degree (or other 2-year post-high school training). Less than 2 years of relevant experience. Must be a U.S. Person (U.S. citizen, permanent resident, refugee, or asylee). Experience using a database for data entry. ERP system experience (SAP or similar). Ability to solve routine problems using established processes and systems.