Job Overview We are seeking an energetic and customer-focused Guest Service Representative to join our dynamic team! In this role, you will be the welcoming face of our organization, providing exceptional service to guests and ensuring their experience is memorable and positive. Your enthusiasm, communication skills, and attention to detail will help create a friendly environment where guests feel valued and appreciated. This paid position offers an exciting opportunity to develop your retail and customer service skills while contributing to a vibrant team atmosphere. Responsibilities Greet guests warmly upon arrival and assist with their inquiries in a professional, friendly manner Operate point-of-sale (POS) systems efficiently for retail sales transactions, including cash register operations and cash handling Provide product demonstrations and upsell items to enhance guest experience and meet sales goals Maintain knowledge of store products, merchandising displays, and current promotions to inform and assist guests effectively Manage stock levels by stocking shelves, organizing displays, and ensuring merchandise is neat and accessible Handle customer concerns or complaints with patience and professionalism, ensuring quick resolution Follow proper phone etiquette when answering inquiries or scheduling appointments, maintaining clear communication at all times Experience Prior experience in retail sales or customer service roles is preferred but not required; enthusiasm and a positive attitude are most important Supervising experience is a plus, especially in guiding team members or managing daily operations Bilingual abilities are highly valued to serve diverse guest populations effectively Familiarity with POS systems, cash register operations, retail math, and cash drawer handling will help you succeed in this role Strong communication skills are essential for engaging with guests confidently and clearly Experience with product demos, upselling techniques, merchandising, and retail sales transactions will enhance your effectiveness Basic math skills are necessary for accurate cash handling and transaction processing Join us as a Guest Service Representative where your energy makes a difference! Be part of a team that values your contributions, supports your growth, and celebrates every success. We're excited to see how your enthusiasm can elevate the guest experience every day!

Pay:

$16.90 - $17.00 per hour Expected hours: 24.0 - 40.0 per week

Benefits:

Employee discount

Work Location:

In person