Medicare Services Coordinator

Medicare Services Coordinator Medica Talent Group Commerce, CA Job Details Temporary | Full-time $24 - $26 an hour 1 day ago Benefits Health insurance Dental insurance Vision insurance Life insurance Retirement plan Qualifications Bilingual Spanish Medicare Customer service English High school diploma or GED Productivity software Epic Healthcare software applications

Full Job Description Job Title:

Medicare Services Coordinator Location:

On-site |

Commerce, CA Schedule:

Full-time | Start time: 8am-5pm

Pay Rate:

$24 - $26/hour

Assignment Type:

Temporary until October (may extend or become permanent)

Summary:

Join our team as a Medicare Services Coordinator, supporting newly enrolled senior plan members with onboarding and benefit coordination. You will serve as the primary point of contact during the first 45 days of enrollment, helping members navigate their healthcare benefits, schedule assessments, and access services such as transportation. This is a call center-based role requiring excellent customer service and problem-solving skills.

Key Responsibilities:

Make welcome calls and conduct benefit orientations for new Medicare members Coordinate services including Medicare Health Assessments, transportation, and follow-ups Identify and address member needs, escalating complex issues as appropriate Ensure timely documentation and maintain thorough records in data systems Collaborate with providers and internal departments to ensure seamless care

Qualifications:

High school diploma or equivalent required Minimum 3 years in healthcare customer service, care coordination, or managed care (IPA, HMO, or Health Plan) Familiarity with Medi-Cal, Medicare, Commercial, and government healthcare programs Bilingual English/Spanish required Strong communication, empathy, and problem-resolution skills Proficiency in Microsoft Office and healthcare data systems; EPIC experience a plus

Preferred:

Background as a Medical Assistant or bachelor's degree in Social Work or related field Experience working with diverse senior populations Previous call center or healthcare sales support experience

Note:

EPIC training will be provided. Strong customer service skills in a fast-paced call center environment are essential. If you are interested or know of someone who would be a good it, please contact me at:

Natalie Gutierrez Keys Healthcare Recruiter Medica Talent Group Phone:

(714) 732-4110

Email:

Website:

http://www.medicatg.com

Job Types:

Full-time, Temporary Pay:

$24.00 - $26.00 per hour

Benefits:

Dental insurance Health insurance Life insurance Retirement plan Vision insurance

Education:

High school or equivalent (Required)

Experience:

Medicare:

1 year (Preferred)

Language:

Spanish (Required) Ability to

Commute:

Commerce, CA 90040 (Preferred)

Work Location:

In person