Job Summary We are seeking a Client Services Coordinator for a temp-to-hire opportunity in Downey, CA. This role is ideal for a customer-focused professional with 3-5 years of experience supporting client accounts, coordinating order activity, and providing responsive service in a fast-paced manufacturing environment. The Client Services Coordinator will serve as a key point of contact between customers, internal teams, and operations. This position offers the opportunity to build strong client relationships, contribute to smooth daily workflow, and support a team-oriented environment where accuracy, communication, and follow-through are valued. Candidates who enjoy problem-solving, multitasking, and working with supportive leadership will find this role a strong fit. Key Responsibilities
- Serve as a primary contact for client inquiries, order updates, service requests, and account-related communication.
- Coordinate with production, shipping, purchasing, and internal departments to ensure customer needs are addressed accurately and on time.
- Enter, review, and update customer orders, account details, pricing information, and related documentation.
- Track order status, resolve discrepancies, and provide timely updates to clients and internal stakeholders.
- Maintain accurate records of customer interactions, open issues, and follow-up activities.
- Support account management efforts by identifying client needs, escalating concerns, and helping maintain strong customer satisfaction. Compensation and Benefits
- Pay range: $26.00 to $30.00 per hour.
- Job type: Temp-to-hire.
Location:
Downey, CA. Required Qualifications and Skills- Coordinate customer account activity, order updates, and service requests.
- Support internal communication between client services, operations, production, and shipping teams.
- Maintain accurate order records, account documentation, and follow-up notes.
- Resolve customer issues promptly while delivering professional client support.
- 3-5 years of experience in client services, customer support, account coordination, or a related role.
- Strong customer service skills with the ability to build trust and maintain professional client relationships.
- Experience handling order processing, account updates, issue resolution, and follow-up communication.
- Strong attention to detail and accuracy when working with customer records, orders, and documentation.
- Proficiency with Microsoft Office and the ability to learn internal systems quickly.
- Excellent verbal and written communication skills.
- Strong organizational skills with the ability to manage multiple priorities in a deadline-driven environment.
- Collaborative approach and the ability to work effectively with cross-functional teams. Preferred Qualifications
- Experience supporting customers in a manufacturing, distribution, production, or industrial environment.
- Familiarity with ERP, CRM, order management, or inventory-related systems.
- Experience coordinating with production, shipping, purchasing, or operations teams.
- Bilingual communication skills may be helpful in a diverse customer and workplace environment.
Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https:
//e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.