Bilingual Service Advisor

Bilingual Service Advisor Toyota of El Cajon Overview Description Are you looking for a new opportunity? At Toyota of El Cajon, we are looking for a Bilingual- Spanish Speaking Service Advisor! Top pay is available for experienced candidates! Service Advisor Job Summary As a Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality. Service Advisor Responsibilities Oversee flow of Drive Lane and ensure that customers receive prompt, courteous, and effective service. Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer. Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled Ensures that the daily inventory of technicians' time is consistently sold to service customers. Distribute work between technicians efficiently Service Advisor Qualifications Previous experience as a Service Advisor or related role at a dealership Organized and friendly personality Demonstrated ability to manage others Time management skills Fantastic communication skills with your customers Professional, well-groomed personal appearance. Clean driving record Willing to submit to a pre-employment background check & drug screen Service Advisor Benefits Medical and Dental 401k Plan Competitive wages Paid time off and vacation Growth opportunities We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.