Full-Time Customer Service Representative | Collision Repair Experience

Full-Time Customer Service Representative | Collision Repair Experience Confidential Escondido, CA Job Details Full-time $18 - $32 an hour 1 hour ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Qualifications Non-technical user support Service writing Accounts receivable Managing customer accounts Financial data reconciliation Accounts payable Accounts receivable management Phone communication Service scheduling CCC One Driver's License Accounts payable management Working in the automotive repair industry Data entry Customer support Payroll systems (technically supported) Account closing Productivity software Office management Collision repair shop experience Order entry Customer complaint resolution Client interaction via phone calls Account reconciliation Full Job Description Full-Time Customer Service Representative position being offered within an independently owned collision repair company. Collision repair industry experience is required. Please do not respond if you do not have prior experience within the collision repair industry, as this is not a training position. We are seeking an energetic, organized professional who takes pride in their work, has a pleasant demeanor, and enjoys assisting customers throughout the repair process. The ideal candidate is a natural problem solver, proactive communicator, and dependable team player with strong customer service and administrative skills. This position requires an experienced customer service representative who works well in a team environment, communicates effectively with customers and staff, and can confidently follow established operating procedures in a fast-paced collision repair setting.

Required Collision Industry Experience:

Customer Service Data Entry Scheduling File Documentation Repair Order Creation Reconciliation and Closing Accounts Receivable Accounts Payable Credit Posting CCC ONE proficiency CCC Payroll/Timeclock experience Microsoft Office proficiency Ability to multi-task, prioritize, and manage time effectively Strong phone and communication skills Professional appearance and attitude Ability to read and understand instructions, written estimates, and work orders Ability to adapt easily in a fast-paced environment Must be at least 18 years of age Valid driver's license required Preferred but

Not Required:

Bilingual We look forward to growing our team with a qualified individual who will contribute to our company's continued success and provide excellent support to our customers. Please respond to this ad with your resume and relevant experience if qualified and interested. Thank you.

Pay:

$18.00 - $32.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance People with a criminal record are encouraged to apply

Work Location:

In person