We are looking for a reliable, organized, and detail-oriented Customer Service & Office Operations Assistant to join our team. This is a full-time, in-person office position involving customer service, order processing, shipping support, and daily administrative operations. The ideal candidate is dependable, comfortable working with computers, willing to learn about our products, and able to follow tasks through to completion. Responsibilities Answer incoming customer phone calls and assist with general inquiries. Respond to customer emails and follow up on customer requests. Process orders, prepare shipping labels, and print order-related documents. Check order status, shipment tracking, and delivery information. Assist with routine shipping and freight follow-ups. Perform daily office operations, including printing, preparing, and organizing documents and manuals. Make basic image edits and assist with other computer-based office tasks. Learn product features and specifications to better assist customers. Accurately enter and update information in company systems. Follow established procedures and complete assigned tasks on time. Assist with additional office and administrative duties as needed. What We Are Looking For Reliable attendance and punctuality. Good written and verbal English communication skills. Comfortable answering phone calls and communicating by email. Basic computer skills, including email, web-based systems, and office software. Good attention to detail and organizational skills. Ability to follow instructions and learn new procedures. Willingness to ask questions, accept feedback, and improve. Ability to work independently and cooperate with a small team. Responsible and able to follow up on assigned tasks without constant reminders. Previous experience in customer service, office administration, order processing, or shipping is preferred, but we are willing to train the right candidate. Training & Work Environment We provide training on our products, systems, and daily office procedures. This position includes a combination of routine computer-based tasks, customer communication, and order-related operations. Employees are expected to learn different responsibilities gradually and become more independent as they gain experience. We are looking for someone interested in a stable, long-term position who is dependable, willing to learn, and takes responsibility for their work.

Work Location:

In person

Schedule:

Monday-Friday, 7:00 AM-3:30

PM Pay:

From $23.00 per hour Expected hours: 40.0 per week

Work Location:

In person