Job Summary We are seeking a Customer Service professional for a contract/temporary opportunity in Fremont, CA within a manufacturing environment. This role is ideal for someone with 1-2 years of customer support, order entry, or client care experience who enjoys helping customers, solving problems, and working closely with internal teams. In this Customer Service role, you will be a key point of contact for customers, supporting phone inquiries, sales quotations, sales orders, customer account information, and communication between customers, sales, and operations. This is a great opportunity to build experience in a professional manufacturing support setting while working with a collaborative team focused on responsiveness, accuracy, and service excellence. Key Responsibilities Answer customer phone calls as part of the customer support phone group, triage inquiries, and help resolve customer requests. Process basic customer transactions, including sales quotations and sales orders in business systems. Manage order lifecycle details such as scheduling requests, schedule changes, data accuracy, and customer notifications. Maintain customer contact records, document interactions, and ensure customer information is accurate and complete. Communicate customer issues, requests, and opportunities to internal teams, including sales and operations. Participate in team meetings, training, continuous improvement efforts, and other related duties as assigned.
Compensation and Benefits Compensation:
$25.00 to $26.00 per year.
Job Type:
Contract/Temporary.
Location:
Fremont, CA. Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https:
//e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. #1038