Job Summary We are seeking a Customer Service professional for a contract/temporary opportunity in Fremont, CA within a manufacturing environment . This role is ideal for a detail-oriented customer support specialist with 3-5 years of experience who enjoys solving customer issues, processing orders, coordinating with internal teams, and keeping business systems accurate and up to date. The Customer Service role supports customers throughout the quote and order lifecycle while serving as a key liaison between customers, Sales, and Operations. This is a great opportunity to join a collaborative manufacturing team with supportive leadership, hands-on training, and a positive work environment where communication, ownership, and teamwork are valued. Key Responsibilities

• Answer customer phone calls as part of the Customer Support hunt group, triage requests, and help resolve customer needs efficiently.
• Process sales quotations and sales orders in business systems, including order entry, scheduling requests, changes, and lifecycle updates.
• Maintain accurate customer information, contacts, actions, responses, and account details within internal systems.
• Communicate customer issues, opportunities, and requirements to Sales, Operations, and other internal team members.
• Serve as a primary liaison between customers and internal departments to support timely and accurate service.
• Participate in team meetings, on-the-job training, and continuous improvement efforts while performing other related duties as assigned. Compensation and Benefits

• Pay:

  $26 per hour.

• Job Type:

  Contract/Temporary.

• Location:

  Fremont, CA. Required Qualifications and Skills
• Answer and triage customer calls in a manufacturing customer support environment.
• Process sales quotations, sales orders, scheduling updates, and order changes in business systems.
• Maintain accurate customer records, contact details, and communication history.
• Coordinate customer requests and issues with Sales, Operations, and internal support teams.
• 3-5 years of customer service, customer support, order management, or client care experience.
• Manufacturing industry experience is required.
• Experience processing quotes, sales orders, customer updates, or similar business transactions.
• Strong data entry skills with a high level of accuracy and attention to detail.
• Ability to communicate professionally with customers and internal departments by phone and through business systems.
• Strong organizational skills with the ability to manage multiple requests and changing priorities.
• Proactive, team-oriented approach with a willingness to contribute to training, meetings, and process improvement. Preferred Qualifications
• Experience using ERP, CRM, order management, or customer support ticketing systems.
• Prior experience supporting Sales and Operations teams in a manufacturing or production-based environment.
• Strong problem-solving skills and the ability to follow customer requests through to resolution.

Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

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//e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.