Customer ServiceRepresentative

Customer ServiceRepresentative Phoenix Textile Gardena, CA Job Details Full-time $20

• $22 an hour 2 hours ago Qualifications Computer operation Administrative experience Shipping & receiving Attention to detail Order entry Full Job Description

FULL TIME

position available for a friendly, outgoing

CUSTOMER SERVICE REPRESENTATIVE

to work in a fast-paced office and be flexible with their schedule. Customer Service Rep will provide customer service and order management to customers and sales representatives. This person will be the main source of contact and support for international customers and sales representatives.

You must be:

Self-generative

• You do what is needed but you also go beyond what is required Creative
• You have a great eye, love fashion and are great with your hands Detail-oriented
• You see a mess and you are compelled to organize it. We love that! Eager to learn
• You take direction well and crave expanding your horizons. Primary Responsibilities include but are not limited to the following:
• Assumes responsibility for the order fulfillment process which includes entering orders, managing backorders and providing order status
• Works with manufacturing and the warehouse to fill and ship consolidated orders
• Exercises discretion and independent judgment when dealing with customer issues and complaints
• Provides clear communication to internal and external customers both verbal and written
• Analyzes and recommends alternative solutions to meet customer needs
• Identifies areas of opportunity to improve communications and efficiency of operation to improve customer satisfaction
• Supports the team process and participates in cross-functional teams as needed Responsibilities Answer customer phone calls.

Assist customer with online orders and answer all customer questions. Ensure that all customers are receiving the best possible customer service and always have a pleasant consumer experience. Miscellaneous administrative tasks. Other job-related activities requested. Desired Skills & Experience Outstanding customer service skills. Professional demeanor and image. Highly organized Strong computer and Internet skills, including Microsoft Office suite applications Working knowledge of

AIMS 360.

Ability to be flexible and self-sufficient. Strong oral and communication skills. Ability to work well in a team environment.

Pay:

$20.00

• $22.

00 per hour